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Error code reference

Kenmore Washer Error Code UE

Unbalance error

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What the UE error code actually means

The UE code means your Kenmore washer detected that the laundry inside is not balanced evenly during the spin cycle. This usually happens when clothes bunch up on one side, the load is too small, or the washer is not sitting level on the floor. It is not a mechanical failure and can often be fixed by rearranging the laundry and restarting the cycle.

Diagnostic procedure

The full UE procedure

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1
First diagnostic step
Check if laundry is evenly distributed in the drum; check if washing machine is installed level.
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Most common causes of UE

Ranked by how often they cause this code
  1. 1Uneven load distribution
  2. 2Load too small
  3. 3Non-distributable items in drum
  4. 4Washer not level
  5. 5Worn or damaged suspension components

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Questions people ask about UE

What does UE mean on a Kenmore washer?
UE stands for Unbalance Error on a Kenmore washer. It means the washer's control system detected that the load inside the drum is not evenly distributed during the spin cycle. The washer stops spinning to protect its internal components from the stress of an off-balance drum. Common causes include clumped laundry, a single heavy item, a very small load, or the machine not being level.
Will resetting my Kenmore washer clear the UE error?
Resetting the washer by unplugging it for about one minute can clear the displayed error code, but it will not fix the underlying cause. If the load is still unbalanced or the machine is still unlevel when power is restored and the cycle restarts, the UE code will return. Address the root cause first, then restart the cycle normally rather than relying on a reset.
How much does it cost to repair a Kenmore washer showing a UE error?
In most cases, the UE error costs nothing to resolve since it involves redistributing laundry or adjusting the leveling legs. If the error is caused by worn suspension rods or shock absorbers, parts typically range from $15 to $60 per component, and a service call for a technician to diagnose and replace them could add $100 to $200 or more in labor depending on your area.
How do I fix the UE error on my Kenmore washer?
Start by opening the door and manually redistributing the laundry so it is spread evenly around the drum. If the load is very small, add a few similar items to give the drum more balanced mass. Also check that all four corners of the washer sit firmly on the floor without rocking, and adjust the leveling legs if needed. After making these adjustments, close the door and restart the spin cycle.
Is it safe to keep using my Kenmore washer when it shows UE?
The UE code is a protective feature, so running repeated spin attempts with a severely unbalanced load can put extra stress on the bearings, suspension rods, and motor over time. It is safe to address the error and retry, but you should not force or repeatedly restart the machine while ignoring a persistent imbalance. Resolve the load or leveling issue before continuing normal use.

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