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Error code reference

KitchenAid Dishwasher Error Code Anti-Bacterial/Heavy + Normal Wash + China Gentle

Turbidity sensor out of range

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What the Anti-Bacterial/Heavy + Normal Wash + China Gentle error code actually means

Your KitchenAid dishwasher has detected a problem with the sensor that monitors how dirty the wash water is. This sensor helps the dishwasher decide how long and how hard to run a cycle, and right now it is reading a value that does not make sense to the control system. The dishwasher is letting you know it needs attention before it can run normally.

Diagnostic procedure

The full Anti-Bacterial/Heavy + Normal Wash + China Gentle procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Anti-Bacterial/Heavy + Normal Wash + China Gentle

Ranked by how often they cause this code
  1. 1Fouled or dirty turbidity sensor lens
  2. 2Damaged or corroded sensor wiring harness
  3. 3Failed turbidity sensor
  4. 4Improper sensor seating or mounting
  5. 5Control board fault

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Questions people ask about Anti-Bacterial/Heavy + Normal Wash + China Gentle

What does Anti-Bacterial/Heavy + Normal Wash + China Gentle mean on a KitchenAid dishwasher?
This combination of illuminated cycle lights is a diagnostic fault code indicating that the turbidity sensor has reported a reading outside its expected operating range. The turbidity sensor monitors wash water clarity and helps the dishwasher adjust its cycle accordingly. When the sensor signal is out of range, the control board flags the fault using this specific light pattern. The dishwasher will not operate normally until the underlying cause is resolved.
Is it safe to use my KitchenAid dishwasher while this error code is active?
Running the dishwasher with an active turbidity sensor fault is not recommended. Without a reliable soil-level reading, the control board cannot accurately manage cycle duration or water use, which could result in poorly cleaned dishes or wasted water and energy. It is best to resolve the fault before returning the appliance to regular use.
Will resetting my KitchenAid dishwasher clear this error code?
A power reset may temporarily clear the displayed fault code, but if the underlying problem with the turbidity sensor or its wiring still exists, the code will return during or after the next cycle. A reset is useful for confirming whether the fault is intermittent, but it does not substitute for proper diagnosis and repair of the sensor circuit.
Can I fix this error myself, or do I need a technician?
Some causes of this fault, such as a dirty sensor lens or a loose wiring connector, can be addressed without special tools or training. Start by inspecting and cleaning the turbidity sensor lens located in the sump area, then check that the wiring harness connection is secure. If those steps do not clear the fault, replacing the sensor is a moderate DIY repair for someone comfortable working inside an appliance. A technician is recommended if the wiring harness shows complex damage or if the fault points to the control board.
How much will it cost to repair this error code?
If only cleaning the sensor resolves the issue, the repair costs nothing beyond your time. A replacement turbidity sensor typically costs in the range of $20 to $60 for the part alone, depending on the specific model. If a technician is needed for diagnosis and repair, expect total costs in the range of $100 to $250 including labor. Control board replacement, if required, would increase costs substantially.

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