KitchenAid Dishwasher Error Code Normal Wash + Quick Wash

This button combination indicates a User Interface General Failure. It means the dishwasher has detected a problem with the control panel electronics or the communication between the user interface board and the main control board. The appliance will not run a wash cycle while this fault is active. A technician will need to inspect the UI board, touchpad, and associated wiring to pinpoint the cause.

The dishwasher will typically not allow a cycle to start while a UI general failure is active, which means running it as normal is not possible. Attempting to force operation is not recommended, as the underlying fault could involve electrical components inside the door. It is best to leave the unit unpowered until the issue is diagnosed and repaired.

A power reset, performed by unplugging the dishwasher or switching off its circuit breaker for several minutes, can sometimes clear the fault if it was caused by a temporary power issue or a transient communication error. However, if the error returns after the reset or if the unit fails to complete a cycle, a hardware fault is likely present and a reset alone will not provide a lasting fix.

Some causes, such as a loose wiring harness connector, can be addressed by a knowledgeable DIYer who is comfortable working inside the dishwasher door panel. However, if the UI board or main control board has failed, replacing those components requires correctly identifying compatible parts and safely handling electronic assemblies. If you are unsure, professional service is the safer option.

Repair costs vary depending on the failed component. A replacement user interface board or touchpad assembly typically ranges from $80 to $200 or more for the part alone. Adding professional labor, total repair costs can range from $150 to $400 depending on your location and the specific parts needed. If the main control board has also failed, costs will be higher.