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Error code reference

Lennox Furnace Error Code DIAG#1: Off / DIAG#2: Flash

Flame sensed without gas valve energized.

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What the DIAG#1: Off / DIAG#2: Flash error code actually means

Your Lennox furnace has detected what it thinks is a flame burning inside the unit at a time when it never turned on the gas. This is a safety alert telling you something is wrong, either with the gas valve, a sensor, or the wiring. The furnace has shut itself down to prevent a potentially dangerous situation, and the problem should be inspected by a qualified technician.

Diagnostic procedure

The full DIAG#1: Off / DIAG#2: Flash procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of DIAG#1: Off / DIAG#2: Flash

Ranked by how often they cause this code
  1. 1Leaking or stuck-open gas valve
  2. 2Shorted flame sensor wiring
  3. 3Failed flame sensor
  4. 4Faulty control board
  5. 5Residual flame after previous cycle

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Questions people ask about DIAG#1: Off / DIAG#2: Flash

What does DIAG#1: Off / DIAG#2: Flash mean on a Lennox furnace?
This code means the furnace flame sensor is detecting a flame signal at a time when the control board has not activated the gas valve. The furnace shuts down as a safety precaution because an unexpected flame indicates either a gas valve that is leaking or stuck open, a wiring fault in the sensor circuit, or a failed flame sensor producing a false reading. This is considered a safety-critical fault and should be diagnosed promptly.
Will resetting the furnace clear this error code?
A power reset may temporarily clear the fault and allow the furnace to attempt another cycle, but if the underlying cause is still present, the code will return. Because this fault involves a potential gas valve or flame detection issue, resetting without diagnosing and repairing the root cause is not a safe long-term solution.
How much does it cost to repair this error on a Lennox furnace?
Repair costs vary depending on the failed component. A flame sensor replacement is typically a lower-cost repair, often in the range of $75 to $200 including labor. A gas valve replacement is more involved and can range from $300 to $600 or more depending on the model and labor rates. Control board replacement tends to fall in the $400 to $700 range. A technician diagnosis fee will usually apply before parts costs are determined.
Is it safe to keep using my furnace when this error is displayed?
No, you should not continue operating the furnace with this fault active. A flame sensed without gas valve activation can indicate uncontrolled combustion inside the unit, which is a fire and carbon monoxide risk. Turn off the furnace at the thermostat and the gas supply, and have a qualified technician inspect the system before restarting it.
How do I fix the DIAG#1: Off / DIAG#2: Flash error on a Lennox furnace?
Diagnosis should start with inspecting the gas valve to confirm it closes fully when de-energized, then checking the flame sensor wiring for shorts or damage. The flame sensor itself should be tested for proper operation. If the gas valve is leaking or stuck, it must be replaced. Wiring faults can sometimes be repaired, but a failed sensor or control board will require part replacement.

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