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Error code reference

LG Air Conditioner Error Code 123

Temperature sensor of front-side heat exchanger (A) of sub1 outdoor unit is open or short.

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What the 123 error code actually means

Your LG air conditioner has detected a problem with a temperature sensor on the outdoor unit. This sensor is supposed to monitor how hot or cold one of the outdoor coils is getting, but the system is reading a signal that indicates the sensor is either broken or disconnected. The unit will not run properly until this sensor issue is diagnosed and repaired.

Diagnostic procedure

The full 123 procedure

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1
First diagnostic step
Refer to CH45 procedure.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 123

Ranked by how often they cause this code
  1. 1Failed thermistor element
  2. 2Loose or corroded connector
  3. 3Damaged wiring harness
  4. 4Moisture or contamination at sensor connector
  5. 5Faulty outdoor control board

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Questions people ask about 123

What does 123 mean on a LG air_conditioner?
Error code 123 indicates that the temperature sensor on the front-side heat exchanger (A) of the sub1 outdoor unit has been detected as open or shorted. The control board cannot get a valid temperature reading from this sensor, so the system shuts down to protect itself. Diagnosis follows the CH45 procedure outlined for outdoor unit thermistor faults.
Is it safe to run my LG air conditioner with error code 123 active?
No, the system will typically prevent normal operation when error code 123 is active specifically to avoid running without accurate heat exchanger temperature data. Attempting to bypass or ignore the fault could result in compressor damage or unsafe operating conditions. The fault should be diagnosed and repaired before resuming operation.
Will resetting my LG air conditioner clear error code 123?
A power reset may temporarily clear the error code from the display, but if the underlying sensor fault is still present, the code will return once the system restarts and attempts to read the thermistor. A reset does not repair a failed sensor, damaged wiring, or corroded connector. The root cause must be identified and corrected to permanently resolve the fault.
Can I fix error code 123 on my LG air conditioner myself?
Some basic checks, such as inspecting the sensor connector for looseness or corrosion, can be done by a knowledgeable DIYer. However, testing the thermistor's resistance values and accessing the outdoor control board typically requires comfort with electrical diagnostics and disassembling the outdoor unit. If you are not experienced with HVAC electrical work, a licensed technician is the safer option.
How much does it cost to repair error code 123 on an LG air conditioner?
Repair costs vary depending on what component has failed. A replacement thermistor sensor typically costs between $15 and $60 for the part alone. If a wiring harness or outdoor control board needs replacement, costs can range from $150 to $500 or more including labor. A service call for diagnosis alone generally runs between $75 and $150 depending on your region.

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