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Error code reference

LG Air Conditioner Error Code 171

Input voltage of sub3 outdoor unit exceeds tolerable range (3phase 380V±10% or single phase 220V±10%).

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What the 171 error code actually means

Your LG air conditioning system has detected that the power supply voltage reaching one of its outdoor units is either too high or too low to operate safely. The system shut down to protect itself from electrical damage. A qualified electrician or HVAC technician will need to check and correct the power supply to that specific outdoor unit.

Diagnostic procedure

The full 171 procedure

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1
First diagnostic step
Refer to CH25 troubleshooting procedure.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 171

Ranked by how often they cause this code
  1. 1Utility supply voltage out of range
  2. 2Loose or corroded wiring connections
  3. 3Undersized or damaged supply wiring
  4. 4Voltage imbalance across phases (three-phase systems)
  5. 5Faulty power circuit board in sub3 outdoor unit

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Questions people ask about 171

What does 171 mean on a LG air_conditioner?
Error code 171 indicates that the input voltage at the sub3 outdoor unit in your LG system is outside the acceptable operating range. For three-phase systems, the allowable range is 380V plus or minus 10% (342V to 418V). For single-phase systems, the allowable range is 220V plus or minus 10% (198V to 242V). The system shuts down to prevent electrical damage to the compressor and other components.
Is error code 171 on my LG air conditioner a safety concern?
Yes, this code represents a real electrical safety issue. Voltage that is too high can damage or destroy compressors, capacitors, and control boards. Voltage that is too low can cause motors to draw excessive current and overheat. The system correctly protects itself by shutting down, but the underlying power problem should be corrected promptly to avoid equipment damage or a fire hazard.
How much does it cost to repair error code 171 on an LG air conditioner?
Repair costs vary widely depending on the cause. If the issue is a utility-side voltage problem or a loose connection, costs may be limited to a service call fee in the range of $100 to $200. If wiring needs to be replaced or a circuit board has been damaged by the voltage event, costs can range from $300 to over $1,000 including parts and labor. A licensed technician can provide a more accurate estimate after diagnosing the specific fault.
Can I fix error code 171 myself?
Diagnosing and repairing this fault requires working with high-voltage electrical systems, which should only be performed by a licensed HVAC technician or electrician. A technician will follow the CH25 troubleshooting procedure, measure actual supply voltages under load, and inspect wiring and connections. Attempting to work on the electrical supply without proper training and equipment is dangerous.
Will resetting the unit clear error code 171?
A reset may temporarily clear the fault display, but the error will return immediately if the supply voltage is still outside the acceptable range. The root cause must be identified and corrected before the system will operate normally. Repeatedly resetting a unit with an active voltage fault risks damaging the compressor and electrical components.

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