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Error code reference

LG Air Conditioner Error Code C4

Heat sink sensor error

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What the C4 error code actually means

Your LG air conditioner has detected a problem with the temperature sensor on a heat-dissipating component inside the outdoor unit. Either the sensor itself has failed, or that component is getting dangerously hot and the system shut itself off to avoid damage. A technician will need to inspect the outdoor unit to determine whether the sensor needs replacing or if there is an airflow or cooling problem causing overheating.

Diagnostic procedure

The full C4 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if heat-sink TH is connected to CN-TH2 on outdoor PCB; measure resistance of TH (about 10kΩ at 25°C).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of C4

Ranked by how often they cause this code
  1. 1Disconnected or loose thermistor connector
  2. 2Failed heat sink thermistor
  3. 3Restricted airflow causing actual overheating
  4. 4Condenser fan motor failure
  5. 5Faulty outdoor control PCB

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Questions people ask about C4

What does C4 mean on a LG air_conditioner?
The C4 code on an LG air conditioner signals a heat sink sensor error in the outdoor unit. It means the heat sink thermistor is either open-circuited, short-circuited, or the heat sink temperature has exceeded 95 degrees Celsius. The system shuts down automatically to prevent damage to the power electronics. A technician should check the thermistor connection at CN-TH2 on the outdoor PCB and measure the thermistor resistance to begin diagnosing the fault.
Is it safe to keep running my LG air conditioner with a C4 error?
No, you should not attempt to bypass or ignore the C4 error. The code indicates either a failed sensor or a heat sink temperature that has exceeded 95 degrees Celsius. Continued operation under true overtemperature conditions can damage the inverter power module, leading to a much more expensive repair. The system shutting down is a protective function.
How much does it cost to repair a C4 error on an LG air conditioner?
Repair costs vary depending on the root cause. Cleaning a blocked outdoor unit is inexpensive and may only involve a service call fee, typically in the range of $75 to $150. Replacing the heat sink thermistor is a relatively low-cost part repair, often in the $100 to $250 range including labor. If the outdoor control PCB requires replacement, costs can range from $300 to $600 or more depending on the unit model and parts availability.
Can I fix the C4 error on my LG air conditioner myself?
Some basic checks are within reach of a careful DIYer, such as inspecting the outdoor unit for blocked airflow, cleaning debris from the fins, and visually confirming that no wiring is visibly disconnected. However, measuring thermistor resistance and accessing the outdoor PCB connector CN-TH2 requires opening the outdoor unit and using a multimeter, which carries electrical risk if not done properly. Replacing the thermistor or PCB is best handled by a qualified technician.
Will resetting my LG air conditioner clear the C4 error?
A power reset may temporarily clear the code and allow the unit to restart, but the error will return if the underlying cause has not been fixed. If the thermistor is faulty or the heat sink is overheating due to blocked airflow or a fan problem, the C4 code will reappear, often quickly. Resetting without diagnosis is not a solution.

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