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Error code reference

LG Air Conditioner Error Code CH25

Low voltage or overvoltage condition detected.

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What the CH25 error code actually means

Your LG air conditioner has detected that the electrical power coming into the unit is either too weak or too strong for safe operation. To protect itself from damage, the system has shut down and displayed this error. The issue is usually related to the power supply in your home or the wiring connected to the air conditioner.

Diagnostic procedure

The full CH25 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of CH25

Ranked by how often they cause this code
  1. 1Low utility supply voltage or grid fluctuation
  2. 2Loose or corroded wiring connections
  3. 3Undersized or overloaded circuit breaker
  4. 4Power supply board or inverter PCB fault
  5. 5Overvoltage from utility or surge event

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Questions people ask about CH25

What does CH25 mean on a LG air_conditioner?
CH25 is a power supply fault indicating that the LG air conditioner has detected a voltage level outside its safe operating range, either too low or too high. The unit shuts down automatically to protect the compressor, inverter board, and other internal electronics from damage. The fault is monitored continuously by the control board and logged whenever voltage deviates from acceptable limits.
Is it safe to continue using my LG air conditioner when CH25 appears?
No, you should not attempt to bypass or ignore the CH25 fault. The unit has shut down specifically to prevent damage from abnormal voltage, and running the system under these conditions risks burning out the compressor or inverter board, which are significantly more expensive to replace. Leave the unit off until the voltage supply issue has been diagnosed and corrected.
How much does it cost to repair a CH25 error on an LG air conditioner?
Repair costs depend on the root cause. If the issue is a loose connection or a circuit breaker that needs replacement, costs are typically in the range of $75 to $250 including a service call. If the power supply board or inverter PCB inside the unit requires replacement, parts and labor can range from $300 to $700 or more depending on the model and local labor rates.
Can I fix CH25 on my LG air conditioner myself?
Some causes of CH25, such as a tripped breaker or a loose disconnect connection, can be addressed by a knowledgeable homeowner, but working with electrical panels and high-voltage wiring carries serious safety risks. Measuring supply voltage at the unit's terminal block requires a multimeter and comfort working around live circuits. If the issue involves internal components like the power supply board or inverter PCB, a licensed technician should perform the repair.
Will resetting the unit clear the CH25 error code?
A reset by powering the unit off at the breaker for several minutes may temporarily clear the fault code, but if the underlying voltage problem persists, CH25 will return once the unit restarts and detects the condition again. A reset is useful for confirming whether the fault was caused by a transient event like a brief utility fluctuation, but it does not address a chronic wiring or supply problem.

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