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Error code reference

LG Air Conditioner Error Code E164

Error due to incompatible indoor unit model or Fahrenheit/Celsius confusion.

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What the E164 error code actually means

Your LG air conditioner is showing E164 because it has detected a settings mismatch, either the system does not recognize the indoor unit model, or the temperature display is set to the wrong scale (Fahrenheit or Celsius). This is a configuration issue, not a mechanical breakdown. A technician can usually fix it quickly by re-entering the correct setup codes into the remote controller.

Diagnostic procedure

The full E164 procedure

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1
First diagnostic step
Check remote controller options and re-enter correct option codes.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E164

Ranked by how often they cause this code
  1. 1Incorrect option codes in remote controller
  2. 2Fahrenheit and Celsius setting mismatch
  3. 3Incompatible indoor unit model selected in options
  4. 4Remote controller settings lost after power event
  5. 5Faulty or failed remote controller

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Questions people ask about E164

What does E164 mean on a LG air_conditioner?
E164 indicates an incompatible indoor unit model setting or a Fahrenheit and Celsius temperature scale conflict in the system's configuration. The indoor unit's control system cannot validate its operational parameters because the option codes stored in the remote controller are incorrect or missing. This is a commissioning or configuration error rather than a hardware fault.
Is the E164 error on an LG air conditioner a safety concern?
E164 is a configuration error, not a safety-critical fault. The system generates this error to prevent operating with mismatched settings that could cause incorrect behavior, but it does not indicate an electrical hazard or risk of equipment damage. The unit may be restricted from normal operation until the error is resolved, but addressing the option code settings is straightforward.
How much does it cost to fix an LG air conditioner E164 error?
If the issue is limited to incorrect option codes, a qualified technician's diagnostic and reprogramming visit typically costs in the range of $75 to $200 depending on your location and the service provider. If the remote controller has failed and cannot retain programmed settings, a replacement remote controller adds parts cost, generally ranging from $50 to $150 or more depending on the specific model required.
How do I fix the E164 error on my LG air conditioner?
The fix requires accessing the remote controller's installer or service menu and verifying that the correct option codes are entered for the specific indoor unit model installed. You also need to confirm that the temperature scale setting (Fahrenheit or Celsius) matches the expected regional configuration for your unit. Once corrected, the error should clear without any component replacement in most cases.
Will resetting the LG air conditioner clear the E164 error?
A simple power reset will generally not clear E164 because the error is caused by incorrect or missing option codes stored in the remote controller, not a temporary fault. After a reset, the system will re-read the same invalid configuration and re-trigger the error. The option codes must be corrected through the remote controller's programming menu to permanently resolve it.

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