mypros+
Error code reference

LG Air Conditioner Error Code E221

Outside temperature sensor error (short/open)

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E221 error code actually means

Your LG air conditioner has detected a problem with the outdoor temperature sensor, which is a small component that tells the system how hot or cold it is outside. The sensor is either broken internally or has a wiring problem, so the system is not getting a usable reading. Until this is fixed, the unit may not operate correctly or may shut down entirely to protect itself.

Diagnostic procedure

The full E221 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Turn off system and replace related sensor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E221 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E221

Ranked by how often they cause this code
  1. 1Failed outdoor NTC thermistor
  2. 2Corroded or loose sensor connector
  3. 3Damaged sensor wiring
  4. 4Outdoor control board fault

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E221

What does E221 mean on a LG air_conditioner?
E221 indicates a fault with the outdoor ambient temperature sensor. The control board has detected a voltage signal from the sensor that is either above 4.9V, corresponding to a reading below -50°C and indicating an open circuit, or below 0.4V, corresponding to a reading above 93°C and indicating a short circuit. Both conditions are outside the valid operating range and trigger this error to protect the system.
Is it safe to keep running my LG air conditioner with an E221 error?
Running the unit continuously while E221 is active is not advisable. The outdoor temperature sensor input is used by the control board to manage compressor operation and refrigerant pressures. Without a valid reading, the system may operate outside safe parameters, which can shorten compressor life or cause additional component failures. Power the unit off until the sensor circuit is repaired.
How much does it cost to repair an E221 error on an LG air conditioner?
Repair costs vary depending on what has failed. If only the outdoor temperature sensor thermistor needs replacement, parts and labor typically range from around $75 to $200 depending on the model and local labor rates. If the outdoor control board is also damaged, total costs can range from $200 to $500 or more. Getting a diagnostic visit from a qualified technician will give you a more accurate estimate for your specific unit.
Can I fix E221 myself or do I need a technician?
A knowledgeable DIYer can inspect the sensor wiring and connectors for visible damage or corrosion without specialized tools. Measuring sensor resistance with a multimeter is also straightforward. However, if the thermistor or control board needs replacement, and especially if the system uses refrigerant circuits that must be accessed, a certified technician is recommended to complete the repair safely and correctly.
Will resetting my LG air conditioner clear the E221 error?
A power reset may temporarily clear the error display, but E221 will return as soon as the control board re-reads the out-of-range voltage from the faulty sensor circuit. The underlying problem, whether a failed thermistor, damaged wiring, or a bad connector, must be physically corrected before the error will clear permanently.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass