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Error code reference

LG Air Conditioner Error Code E369

DC voltage sensor error of inverter PBA2.

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What the E369 error code actually means

Your LG air conditioner has detected a problem with the part of its control board that monitors the internal electrical voltage used to run the compressor. The system shut itself down as a safety precaution. A technician will need to inspect the wiring and control board to determine whether it is a loose connection or a failed board component.

Diagnostic procedure

The full E369 procedure

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1
First diagnostic step
Check power connection and DC-Link voltage connections.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E369

Ranked by how often they cause this code
  1. 1Loose or disconnected DC-Link voltage connections
  2. 2Failed DC voltage sensor circuit on PBA2
  3. 3Unstable or out-of-range AC input power
  4. 4Degraded or failed DC-Link capacitors
  5. 5Corrosion or damage at board connectors

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Questions people ask about E369

What does E369 mean on a LG air_conditioner?
E369 indicates a DC voltage sensor error on the inverter PBA2 board of your LG air conditioner. The system monitors the DC-Link voltage, which is the internal DC bus used to power the compressor drive circuit. When the sensor reading is out of range or missing, the unit shuts down and displays E369 to prevent compressor damage. Diagnosis starts with checking the power supply and the DC-Link voltage connections on the inverter board.
Is it safe to keep running my LG air conditioner with error E369?
No. The E369 fault causes the unit to shut down the compressor as a protective measure, so the system will not operate normally while this error is active. Attempting to repeatedly restart the unit without diagnosing the underlying cause could stress other components in the inverter circuit. Leave the unit powered down and have it inspected before resuming normal operation.
How much does it cost to repair error E369 on a LG air conditioner?
Repair costs vary depending on the root cause. If the fix is simply reseating a loose connector, labor costs may be modest, typically in the range of $75 to $150 for a service call. If the inverter PBA2 board requires replacement, parts and labor combined can range from $250 to $600 or more depending on the unit model and regional labor rates. Getting a diagnostic assessment before committing to a repair is advisable.
Can I fix E369 on my LG air conditioner myself?
Checking the incoming power supply voltage is something a knowledgeable homeowner can do, but inspecting and servicing the inverter PBA2 board involves working near high-voltage DC bus capacitors that can retain a dangerous charge even after power is disconnected. It is strongly recommended to have a qualified technician perform the inverter board inspection and any repairs. Incorrect handling of the DC-Link section can cause serious injury.
Will resetting my LG air conditioner clear the E369 error?
A power reset may temporarily clear the fault code, but if the underlying cause such as a loose connection, failing capacitor, or defective sensor circuit on PBA2 is still present, the error will return quickly. A reset is not a repair. The fault should be fully diagnosed and the root cause corrected before the unit is returned to service.

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