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Error code reference

LG Air Conditioner Error Code E383

Error due to over current of Fan2.

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What the E383 error code actually means

Your LG air conditioner has detected that one of its fan motors is pulling more electricity than it should, which caused the system to shut down as a safety measure. This usually means the fan motor is struggling due to a blockage, a failing motor, or an electrical problem in that part of the unit. A technician will need to inspect the fan and its components to find the root cause before the system can safely run again.

Diagnostic procedure

The full E383 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E383

Ranked by how often they cause this code
  1. 1Seized or obstructed fan motor
  2. 2Shorted or open motor windings
  3. 3Failed run capacitor
  4. 4Wiring fault or damaged harness
  5. 5Faulty control board current sensing circuit

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Questions people ask about E383

What does E383 mean on a LG air_conditioner?
E383 indicates an overcurrent fault detected on Fan Motor 2. The control board measured a current draw from that fan motor that exceeded safe operating limits and shut down the system to prevent damage. The fault typically points to a mechanical obstruction, motor winding failure, capacitor issue, or wiring problem associated with that specific fan motor.
Is it safe to keep running my LG air conditioner with an E383 error?
No. The unit has already shut down the affected fan motor circuit as a protective measure, so continuing to attempt operation could cause further damage to the motor, wiring, or control board. Running the system while an overcurrent fault is active risks overheating electrical components and could create a fire or shock hazard. The fault should be diagnosed and resolved before resuming normal operation.
How much does it cost to repair an E383 error on an LG air conditioner?
Repair cost depends on the root cause. Clearing a debris obstruction or tightening a loose connector involves minimal cost beyond a service call fee, which typically ranges from $75 to $150. Replacing a run capacitor generally costs $100 to $200 parts and labor combined. A full fan motor replacement can range from $200 to $500 or more depending on the unit model and labor rates. Control board replacement is usually the most expensive option, often falling between $300 and $700 or higher.
Can I fix E383 myself on my LG air conditioner?
Some basic checks, like clearing debris from the fan blade and inspecting the wiring harness for obvious damage, can be done by a careful DIYer. However, testing motor windings, replacing a capacitor, or diagnosing a control board fault involves working near high-voltage components and requires proper tools and safety precautions. If you are not comfortable with electrical diagnostics, a licensed HVAC technician is the safer option.
Will resetting my LG air conditioner clear the E383 error?
A power reset may temporarily clear the error code and allow the unit to restart, but if the underlying cause is still present, the overcurrent condition will return and E383 will reappear. Resetting without repairing the root cause can allow repeated fault cycles that progressively stress and damage the motor or control board. A reset is useful only as a diagnostic step to confirm the fault is active, not as a permanent fix.

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