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Error code reference

LG Air Conditioner Error Code E391

Error due to the Fan2 DataFlash.

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What the E391 error code actually means

Your LG air conditioner has detected a problem with a memory chip inside one of its fan motors. This chip stores important settings the fan needs to operate, and when it stops working correctly, the system shuts down to protect itself. A technician will need to inspect the fan motor and its wiring to determine whether a repair or replacement is needed.

Diagnostic procedure

The full E391 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E391

Ranked by how often they cause this code
  1. 1Corrupted DataFlash memory on Fan2 control board
  2. 2Loose or damaged wiring harness to Fan2
  3. 3Failed Fan2 motor control board
  4. 4Main PCB communication fault
  5. 5Power supply interruption during firmware operation

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Questions people ask about E391

What does E391 mean on a LG air_conditioner?
The E391 code indicates an error related to the DataFlash memory on the Fan2 motor control board. This memory chip stores firmware and configuration data that the fan motor relies on to operate. When the system cannot successfully read or write to this chip, it triggers the E391 fault and stops normal operation. A technician will need to inspect the Fan2 motor assembly, its control board, and the wiring connecting it to the main PCB.
Is it safe to keep running my LG air conditioner with an E391 error?
It is not advisable to continue running the unit while the E391 error is active. The system has flagged a failure in the Fan2 motor control circuit, which means the fan may not be operating correctly or at all. Running the unit without proper airflow can cause the compressor or heat exchanger to overheat and lead to more serious damage. Power off the unit until the fault is diagnosed and resolved.
How much does it cost to repair an E391 error on an LG air conditioner?
Repair costs depend on whether the issue is a wiring problem or a failed component. Simple wiring repairs or connector replacements may cost between $75 and $150 in labor. If the Fan2 motor control board or the entire motor assembly needs replacement, parts and labor combined could range from $200 to $600 or more depending on the unit model and local service rates. Getting a diagnostic visit from a certified LG technician will provide a more accurate estimate.
Can I fix the E391 error myself?
Basic checks such as inspecting wiring connectors to the Fan2 motor for looseness or visible damage can be done by a knowledgeable DIYer. However, if the DataFlash chip or the Fan2 motor control board itself has failed, component-level repair or board replacement is required and is best handled by a qualified technician. Working inside an air conditioner involves electrical hazards, so always disconnect power before inspecting internal components.
Will resetting my LG air conditioner clear the E391 error?
A power reset may temporarily clear the code if the error was triggered by a transient power event that corrupted the DataFlash memory during a write operation. However, if the Fan2 control board or its memory chip has physically failed, the error will return after restart. A reset is worth attempting as a first step, but do not rely on it as a fix if the code comes back.

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