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Error code reference

LG Air Conditioner Error Code E560

Outdoor unit's option switch setting error (when inappropriate option switch is on).

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What the E560 error code actually means

Your LG air conditioner's outdoor unit has detected a configuration mismatch, meaning the settings stored in its memory chip do not match the physical switches on the control board. This is not a refrigerant or mechanical failure, but a programming or setup issue that typically requires a technician to correct. The unit will not operate normally until the settings are properly aligned.

Diagnostic procedure

The full E560 procedure

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1
First diagnostic step
Check and correct EEPROM and option switch settings, download relevant model EEPROM.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E560

Ranked by how often they cause this code
  1. 1EEPROM data mismatch after board replacement
  2. 2Incorrect option switch positions on outdoor PCB
  3. 3EEPROM data corruption from power surge
  4. 4EEPROM chip swapped from incompatible unit
  5. 5Option switches disturbed during servicing or transit

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Questions people ask about E560

What does E560 mean on a LG air_conditioner?
E560 indicates an outdoor unit option switch setting error, meaning the configuration stored in the unit's EEPROM chip does not match a valid option switch state for that model. The outdoor unit detects this mismatch on startup and will not operate normally until the settings are corrected. This is a configuration or programming fault, not a mechanical or refrigerant issue. A technician must verify the EEPROM data and option switch positions to resolve it.
Is it safe to run my LG air conditioner while it is showing E560?
The E560 error will generally prevent the outdoor unit from operating, which means the system is not actively running in an unsafe configuration. You should not attempt to bypass or override this fault, as the error exists to protect the unit from operating under an incorrect setting that could cause component damage. Leave the unit off and schedule a service visit to have the EEPROM and option switches inspected and corrected.
How much does it cost to repair an LG air conditioner showing E560?
Repair costs for E560 vary depending on what caused the configuration error. If only the option switch positions need adjustment, the cost may primarily be a standard diagnostic or service call fee, typically in the range of $75 to $150. If the EEPROM chip requires reprogramming or replacement, costs will be higher, generally falling in the $150 to $350 range depending on the technician's rates and parts. A full outdoor control board replacement, if required, could bring total costs to $300 to $600 or more depending on the model.
Can I fix the E560 error myself without a technician?
In some cases, if the option switches on the outdoor unit PCB were simply disturbed, a knowledgeable DIYer who can safely access the outdoor control board and identify the correct switch positions for their model may be able to correct the fault. However, if the EEPROM data itself is corrupted or incorrect, resolving the error requires service software and programming tools that are typically only available to trained LG technicians. Attempting to modify the EEPROM without the proper tools and correct model data can cause further configuration damage.
Will resetting the unit clear the E560 error code?
A simple power reset will not permanently clear E560 because the fault is caused by an underlying configuration mismatch in the EEPROM data or option switch settings. When the unit powers back on, the control board will re-read the same invalid configuration and repost the fault. The root cause, whether a corrupted EEPROM, incorrect switch positions, or a mismatched board, must be corrected before the error will clear.

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