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Error code reference

LG Air Conditioner Error Code E563

Error due to module installation of indoor unit with old software version

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What the E563 error code actually means

This error means the indoor unit's internal control software is too old to work properly with the outdoor inverter system it is connected to. The air conditioner detected a version conflict and stopped normal operation to prevent further issues. A technician will need to update the software or replace the control board inside the indoor unit to fix this.

Diagnostic procedure

The full E563 procedure

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1
First diagnostic step
Check if indoor unit is compatible with DVM INV; check software version (must be July 2011 or later); upgrade software or replace PCB.
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Most common causes of E563

Ranked by how often they cause this code
  1. 1Outdated MICOM firmware on indoor unit PCB
  2. 2PCB replaced with an older-version board
  3. 3Indoor unit model not compatible with DVM INV
  4. 4Firmware update not completed successfully

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Questions people ask about E563

What does E563 mean on a LG air_conditioner?
E563 indicates a software version conflict between the indoor unit's MICOM controller and the DVM INV outdoor system. The indoor unit is running firmware that predates the July 2011 compatibility requirement. The system raises this fault to prevent improper operation between mismatched components. A technician must verify compatibility and either update the firmware or replace the indoor unit PCB.
Will resetting the air conditioner clear the E563 error?
No, a simple power reset will not clear E563. The fault is caused by an underlying software version mismatch that persists regardless of how many times the unit is restarted. The error will return every time the system attempts to initialize communication between the indoor unit and the DVM INV outdoor system until the firmware is updated or the PCB is replaced.
How much does it cost to fix an E563 error on an LG air conditioner?
If only a firmware update is needed and the unit is compatible with the DVM INV system, costs are primarily for the technician's time, typically ranging from $75 to $200 depending on the service provider and region. If the indoor unit PCB must be replaced, part and labor costs combined could range from $200 to $600 or more depending on the specific board required and local labor rates.
Can I fix E563 myself without a technician?
This error requires checking and potentially updating the MICOM firmware on the indoor unit PCB, which requires a specialized LG service tool and knowledge of the DVM INV system. Most homeowners will not have access to the required software flashing equipment. Professional service is strongly recommended for this repair.
Is it safe to run the air conditioner while E563 is active?
The system is designed to flag this error precisely because the indoor and outdoor units cannot communicate reliably with incompatible software versions. Running the system in this state is not recommended, as the units may not coordinate properly. The air conditioner should be serviced before extended use.

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