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Error code reference

LG Air Conditioner Error Code UP

Trial operation (commissioning) not completed

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What the UP error code actually means

The UP code on your LG air conditioner simply means the unit has not yet completed its required startup setup process after installation. This is not a breakdown or safety issue. It will go away automatically after the system runs for about an hour or after a technician runs a quick commissioning test.

Diagnostic procedure

The full UP procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Execute automatic commissioning by Tact Switch; UP display disappears after commissioning is complete.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of UP

Ranked by how often they cause this code
  1. 1New unit installation without commissioning
  2. 2Control board replacement
  3. 3Full power reset clearing commissioning memory
  4. 4Unit reinstallation or relocation
  5. 5Tact Switch not actuated after setup

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Questions people ask about UP

What does UP mean on a LG air conditioner?
The UP code on an LG air conditioner means the unit has not completed its trial operation or commissioning process. It appears after a new installation, a control board replacement, or a power reset that clears commissioning memory. It is a status indicator, not a fault, and will clear once commissioning is finished. No component failure is implied by this code on its own.
Is the UP code on an LG air conditioner a safety concern?
The UP code does not indicate a safety hazard. It simply means the commissioning process has not been completed, and the system has not yet verified all installation parameters. The unit may still operate during this period, but commissioning should be completed promptly to confirm proper system function.
How much does it cost to fix the UP code on an LG air conditioner?
Because the UP code requires no parts replacement, the cost is typically limited to a service call fee for a technician to perform the commissioning procedure. Depending on your location and service provider, a standard commissioning or startup visit generally ranges from $75 to $200. If the code reappears due to a failed control board, board replacement costs would apply separately.
How do I fix the UP code on my LG air conditioner?
The UP code is resolved by completing the automatic commissioning sequence using the Tact Switch located on the unit's control board. A qualified technician presses the Tact Switch to initiate the inspection routine, and the UP display disappears once the process finishes. Alternatively, the code will clear on its own after the unit runs continuously for 1 hour in trial operation mode.
Will resetting the power clear the UP code on an LG air conditioner?
No, cycling power will not clear the UP code and may actually cause it to reappear if commissioning data is lost. The only reliable ways to clear UP are to run the automatic commissioning sequence via the Tact Switch or to allow the unit to complete 1 hour of trial operation.

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