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Error code reference

LG Refrigerator Error Code 24

Freezer Defrost Heater error

Freezer Defrost Heater error — connector slipped out, open contact, wire cut, short-circuited, defective thermistor, or defrost not completed within 120 minutes.

First step from the service manual

Remove MAIN PCB CN70 connector and check continuity between White and BLK wires; 0 Ohm indicates heater short, infinity indicates open wire/thermal fuse/bimetal.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 24 means on a LG refrigerator

Error code 24 on an LG refrigerator indicates a fault in the freezer defrost heater circuit. This code triggers when the control board detects an abnormal condition during the automatic defrost cycle, specifically when defrost fails to complete within the 120-minute allotted window, or when the circuit reads outside expected parameters. The defrost heater is responsible for melting frost buildup on the evaporator coils at regular intervals, and any interruption in that process can lead to ice accumulation, restricted airflow, and eventual cooling failure throughout the refrigerator.

The fault can originate from several points in the defrost circuit. A slipped or corroded connector at the MAIN PCB CN70 port can interrupt signal continuity. A cut wire, an open thermal fuse, or a failed bimetal thermostat will each produce infinite resistance when tested. On the other end of the spectrum, a short-circuited heater element will show 0 ohms between the White and BLK wires at that connector. A defective defrost thermistor can also trigger this code, as the thermistor provides the temperature feedback the board uses to determine when the defrost cycle is complete.

Diagnosis begins at the MAIN PCB CN70 connector. Disconnecting this connector and checking continuity between the White and BLK wires reveals the nature of the fault: a reading of 0 ohms points to a shorted heater element, while an infinity reading indicates an open circuit somewhere along the path, which could be the heater itself, the thermal fuse, or the bimetal cutout. Visual inspection of wiring for cuts or pulled connectors should accompany electrical testing before any components are replaced.

Source: manufacturer service documentation.

Common causes of 24

  1. 01

    Open thermal fuse or bimetal cutout

    Part replacement

    The thermal fuse and bimetal thermostat are safety devices that open the circuit if the defrost heater overheats. Either component failing open will cause an infinity resistance reading between the White and BLK wires at connector CN70 and prevent the defrost cycle from completing.

  2. 02

    Defrost heater open circuit or burnout

    Part replacement

    The heater element itself can fail open due to age or overheating. This also produces infinite resistance at the CN70 connector and means the heater cannot generate heat to clear frost from the evaporator coils.

  3. 03

    Slipped or corroded connector at CN70

    Wiring / connection

    The CN70 connector on the MAIN PCB can work loose over time or develop corrosion at the contacts, interrupting circuit continuity without any component actually failing. Reseating or cleaning the connector may restore normal operation.

  4. 04

    Shorted defrost heater

    Part replacement

    A short circuit in the heater element shows as 0 ohms between the White and BLK wires at CN70. A shorted heater requires full replacement and can also indicate moisture intrusion into the heater assembly.

  5. 05

    Defective defrost thermistor

    Part replacement

    The defrost thermistor monitors evaporator temperature and signals the board when defrost is complete. A faulty thermistor can cause inaccurate readings that prevent the defrost cycle from ending within the 120-minute limit, triggering error code 24.

See the test procedure for each cause

Frequently asked questions about 24

What does 24 mean on a LG refrigerator?
Error code 24 on an LG refrigerator signals a problem with the freezer defrost heater circuit. It activates when the defrost cycle fails to complete within 120 minutes, or when the control board detects a short circuit, open circuit, wiring fault, or defective thermistor in the defrost system. Diagnosis starts by checking continuity between the White and BLK wires at the MAIN PCB CN70 connector to identify whether the fault is a short or an open circuit.
Can I fix error code 24 on my LG refrigerator myself?
Some causes of error code 24 are accessible to a knowledgeable DIYer. Checking and reseating the CN70 connector requires no special tools and costs nothing. Testing the heater, thermal fuse, bimetal, and thermistor with a multimeter is also straightforward if you are comfortable working around appliance wiring. However, accessing the evaporator and its components requires removing freezer panels, and if a heater or thermistor needs replacement, you should be comfortable with basic appliance disassembly before attempting the repair.
Is it safe to use my LG refrigerator while error code 24 is showing?
A refrigerator displaying error code 24 may continue to cool for a period, but frost will progressively build up on the evaporator coils as defrost cycles fail. This will eventually block airflow and cause both the freezer and fresh food compartments to lose cooling ability. It is best to address the fault promptly to avoid food spoilage and potential secondary damage to other components.
How much does it cost to repair error code 24 on an LG refrigerator?
Repair costs vary depending on which component has failed. A defrost heater assembly typically costs between $20 and $60 for the part, a thermal fuse or bimetal thermostat generally runs $5 to $25, and a defrost thermistor is usually in the $15 to $40 range. If you hire a technician, labor charges will add $80 to $200 or more depending on your location and the complexity of the repair.
Will resetting my LG refrigerator clear error code 24?
Resetting the refrigerator by unplugging it for a few minutes may temporarily clear the error code display, but it will not resolve the underlying fault. If the heater, thermal fuse, bimetal, thermistor, or wiring has a physical defect, the code will return once the control board runs the next defrost cycle. A reset is only useful after the actual faulty component has been identified and repaired or replaced.

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