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Error code reference

LG Refrigerator Error Code 25

Uart communication error with PLC modem (electric power line communication error)

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What the 25 error code actually means

Error code 25 means the refrigerator is having trouble communicating with a special networking module that uses your home's electrical wiring to send and receive data. If your refrigerator model does not include this module, the error is harmless and not a sign of any real problem. If the module is present, a technician may need to inspect the wiring connections or replace a faulty component.

Diagnostic procedure

The full 25 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check PLC modem communication; verify if PLC modem option is applied to the model.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 25

Ranked by how often they cause this code
  1. 1PLC modem not installed on this model
  2. 2Loose or damaged communication harness
  3. 3Failed PLC modem module
  4. 4Defective main control board
  5. 5Power line interference or electrical noise

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Questions people ask about 25

What does 25 mean on a LG refrigerator?
Error code 25 on an LG refrigerator indicates a UART communication error with the PLC modem, which is a module that communicates data over the home's electrical wiring. This modem is an optional feature and is not installed on all LG refrigerator models. If your model does not include a PLC modem, this code is not a defect and the refrigerator is functioning normally. If the modem is present, there may be a wiring, modem, or control board issue to investigate.
Will resetting my LG refrigerator clear error code 25?
A power reset may temporarily clear error code 25, but the code will return if the underlying communication issue is not resolved. On models without a PLC modem installed, the code may reappear after reset as a persistent non-defect display. On equipped models, clearing the code permanently requires addressing the root cause, such as reseating the harness or replacing the faulty modem.
How much does it cost to fix error code 25 on an LG refrigerator?
If the refrigerator does not have a PLC modem, no repair is needed and there is no cost involved. For models with the modem installed, costs depend on the faulty component. PLC modem replacement parts typically range from $50 to $150, while main control board replacement can range from $100 to $300 or more, not including labor fees if a technician is hired.
Will my LG refrigerator still cool properly with error code 25?
Yes, in most cases the refrigerator will continue to cool normally when error code 25 is displayed. The PLC modem is related to communication functions, not the core cooling system. If the error appears on a model without a PLC modem, there is no functional impact at all.
Is error code 25 on my LG refrigerator a safety concern?
Error code 25 does not indicate a safety hazard. It is a communication error related to an optional networking module and does not affect the electrical safety or structural integrity of the refrigerator. If the code appears without a PLC modem being installed, it can be disregarded entirely.

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