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Error code reference

LG Refrigerator Error Code 25E

FZ-DEF Heater Error

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What the 25E error code actually means

Your LG refrigerator is showing this error because the freezer's built-in defrost system was unable to finish melting the frost off the coils within the allowed time. This usually means a part in the defrost heater circuit, such as the heater itself, a safety fuse, or the wiring connected to it, has failed or broken. Left unresolved, frost will continue to build up and eventually block airflow, causing the freezer and refrigerator sections to warm up.

Diagnostic procedure

The full 25E procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Disconnect Main PCB CN70 wire; measure resistance between CN70 Brown and CN70 Gray: should be 63 (230) ohm ±7%. 0 ohm = heater short, infinity = wire/bimetal open.
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Most common causes of 25E

Ranked by how often they cause this code
  1. 1Open thermal fuse (bimetal limiter)
  2. 2Defrost heater open circuit or disconnection
  3. 3Defrost heater short circuit
  4. 4Wiring harness damage or poor contact
  5. 5Main PCB failure

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Questions people ask about 25E

What does 25E mean on a LG refrigerator?
The 25E code means the freezer defrost heater circuit has a detected fault. Specifically, the refrigerator's control board logged the error because the defrost cycle did not finish within 80 minutes of continuous heater operation. The root cause can be a failed heater element, an open thermal fuse, a short circuit, broken wiring, or poor connector contact at the heater housing.
Is a 25E error on my LG refrigerator a safety hazard?
The 25E code itself is not an immediate safety emergency, but it does mean your freezer is not defrosting properly. Over time, frost buildup will block airflow and cause temperatures to rise in both the freezer and refrigerator compartments, putting food safety at risk. It is advisable to address the fault promptly rather than leaving it unresolved.
Will resetting my LG refrigerator clear the 25E error code?
A power reset may temporarily clear the 25E code from the display, but it will not resolve the underlying electrical fault in the defrost heater circuit. If the heater, thermal fuse, or wiring has failed, the defrost cycle will fail again and the code will return. The fault must be diagnosed and the defective component repaired or replaced for the error to clear permanently.
Can I fix a 25E error myself, or do I need a technician?
A knowledgeable DIYer comfortable with basic electrical testing can diagnose this error by disconnecting the CN70 connector on the Main PCB and measuring resistance between the Brown and Gray wires with a multimeter. A reading of 0 ohms or infinite resistance pinpoints the fault to the heater circuit. Replacing a thermal fuse or heater element is within reach for many DIYers, but working with refrigerator wiring does require care and some comfort with disassembly.
How much does it cost to repair a 25E error on an LG refrigerator?
Repair cost depends on which component has failed. A replacement thermal fuse or bimetal limiter is typically an inexpensive part, with DIY repair costs ranging from roughly $10 to $30 in parts. A defrost heater element replacement generally falls in the $20 to $60 range for the part. If the Main PCB requires replacement, costs rise significantly, often falling between $150 and $350 for the part alone, plus labor if a technician is involved.

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