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Error code reference

LG Refrigerator Error Code 5

Ice maker operation abnormality

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What the 5 error code actually means

Your LG refrigerator's ice maker has run into a repeated problem, either because the fridge is not sitting level or because the ice tray is damaged or not working correctly. The appliance detected this problem more than twice in a row, which caused it to display this alert. Checking whether the refrigerator is level and inspecting the ice tray for damage are the first things to look at.

Diagnostic procedure

The full 5 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check ice maker horizontality and ice tray condition.
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Most common causes of 5

Ranked by how often they cause this code
  1. 1Refrigerator not level
  2. 2Damaged or warped ice tray
  3. 3Ice tray not seated correctly
  4. 4Ice maker kit component failure
  5. 5Ice buildup interfering with tray movement

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Questions people ask about 5

What does 5 mean on a LG refrigerator?
Error code 5 on an LG refrigerator indicates an ice maker operation abnormality specific to external attachment type dispenser models. The control system has detected a problem with either the horizontality of the refrigerator or the condition of the ice tray, and this fault has occurred more than twice per item in the ice maker kit. Checking the refrigerator's level and inspecting the ice tray are the recommended first diagnostic steps.
Is error code 5 on an LG refrigerator a safety concern?
Error code 5 does not indicate a safety hazard to the household. It is specific to the ice maker function and will not affect food preservation in the main refrigerator or freezer compartments. However, leaving the issue unresolved means the ice maker will continue to malfunction and may eventually stop producing ice entirely.
Will resetting my LG refrigerator clear error code 5?
A reset may temporarily clear the error code from the display, but it will not resolve the underlying cause. Because error code 5 is triggered only after the fault occurs more than twice, the code will return if the horizontality issue or ice tray problem has not been corrected. Always address the root cause before or after resetting to prevent the error from reappearing.
How do I fix error code 5 on my LG refrigerator?
Start by verifying that your refrigerator is sitting level on all four corners using a bubble level, and adjust the leveling legs as needed. Next, inspect the ice tray for any visible damage, warping, or improper seating, and reseat or replace it if necessary. Also check for any ice buildup around the tray or harvest mechanism and clear it out. If the error persists after addressing these items, a component within the ice maker kit itself may need further inspection or replacement.
How much does it cost to repair error code 5 on an LG refrigerator?
If the fix is simply releveling the refrigerator or reseating the ice tray, there may be no parts cost at all. If the ice tray itself needs replacement, parts typically range from $20 to $60 depending on the specific model. If a component within the external ice maker kit requires replacement, repair costs including parts and labor can range from $100 to $300 or more.

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