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Error code reference

LG Refrigerator Error Code E 23

Condenser fan error (RSG5B* model display).

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What the E 23 error code actually means

The E 23 error means your refrigerator's condenser fan, which helps cool the system by moving air over the cooling coils at the back or bottom of the unit, has stopped working correctly. Without this fan running, the refrigerator cannot cool efficiently and the compressor can overheat. A technician will need to check the fan motor and the electrical supply going to it to find the exact cause.

Diagnostic procedure

The full E 23 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check voltage between MAIN PCB CN74 GRAY and YELLOW; should be 7V~12V.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E 23

Ranked by how often they cause this code
  1. 1Failed condenser fan motor
  2. 2Wiring harness or connector fault
  3. 3Physical obstruction blocking the fan blade
  4. 4Main PCB output failure
  5. 5Fan blade damage

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Questions people ask about E 23

What does E 23 mean on a LG refrigerator?
E 23 on an LG refrigerator, specifically RSG5B series models, indicates a condenser fan error. The condenser fan is not operating as expected, which can cause the refrigerator to lose cooling ability. The first step in diagnosing this error is checking the voltage at main PCB connector CN74 between the GRAY and YELLOW wires, which should measure between 7V and 12V.
Is it safe to keep using my LG refrigerator when E 23 is displayed?
Continuing to run the refrigerator with an active E 23 error is not recommended. Without a functioning condenser fan, heat cannot be properly dissipated from the condenser coils, which can cause the compressor to overheat and sustain permanent damage. Food safety may also be compromised if the unit loses its ability to maintain proper temperatures.
Will resetting my LG refrigerator clear the E 23 error code?
A reset may temporarily clear the E 23 error code from the display, but if the underlying cause such as a failed fan motor, wiring fault, or PCB issue has not been resolved, the code will return. Resetting the unit without addressing the root cause can delay repairs and risk further damage to the compressor due to continued heat buildup.
Can I fix the E 23 error on my LG refrigerator myself?
Some causes of E 23 are DIY-friendly, such as clearing debris or ice blocking the condenser fan blade. However, testing voltage at the main PCB connector CN74 and diagnosing whether the motor or control board has failed requires a multimeter and basic electrical knowledge. Replacing the condenser fan motor or main PCB is within reach for experienced DIYers, but those unfamiliar with appliance wiring should consult a technician.
How much does it cost to repair the E 23 error on an LG refrigerator?
Repair costs vary depending on the cause. A condenser fan motor replacement typically costs between $80 and $200 including the part and labor. If the main PCB is at fault, parts and labor costs can range from $200 to $450 or more depending on the specific board and service rates in your area. A simple wiring repair or clearing an obstruction may cost significantly less.

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