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Error code reference

LG Refrigerator Error Code E 24

Freezer defrost error

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What the E 24 error code actually means

Your LG refrigerator detected that the freezer's defrost system got too hot during its automatic defrost cycle and shut itself down to prevent damage. This usually means one of the heating components inside the freezer, such as the defrost heater or a temperature sensor, has failed. A technician will need to test the electrical circuit to find the exact part that needs replacing.

Diagnostic procedure

The full E 24 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Disconnect MAIN PCB CN70 and read resistance between Orange and Brown wire terminals; 0 Ohm = heater short, infinite Ohm = wire cut or blown thermistor.
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Most common causes of E 24

Ranked by how often they cause this code
  1. 1Shorted defrost heater element
  2. 2Open circuit from a blown defrost thermistor
  3. 3Severed or corroded wiring in the defrost circuit
  4. 4Defrost thermostat failing to open at cutoff temperature
  5. 5Faulty main PCB misreading sensor signals

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Questions people ask about E 24

What does E 24 mean on a LG refrigerator?
E 24 on an LG RSG5B* series refrigerator means the freezer defrost system detected an overheating condition during the defrost cycle. The control board monitors the defrost heater circuit and shuts down the defrost process when temperatures exceed safe limits. The code identifies a fault in the heater, defrost thermistor, wiring, or related thermal components. Diagnostic testing at the main PCB connector CN70 is the recommended starting point to isolate the specific failure.
Is it safe to keep using my refrigerator when E 24 is displayed?
Continued use is not recommended when E 24 is active. A shorted heater poses a risk of sustained overheating inside the freezer compartment, which can damage the evaporator coils and surrounding insulation. With defrost disabled, frost will also accumulate on the evaporator and gradually reduce cooling efficiency. Address the fault promptly to avoid secondary damage and potential food spoilage.
Will resetting my LG refrigerator clear the E 24 error?
A power reset may temporarily clear the E 24 code from the display, but it will not resolve the underlying fault. The error will return once the refrigerator attempts the next defrost cycle and the control board detects the same overheating or circuit problem again. A permanent fix requires identifying and replacing the failed component in the defrost heater circuit.
Can I fix E 24 on my LG refrigerator myself?
A knowledgeable DIYer can begin by disconnecting CN70 on the main PCB and using a multimeter to measure resistance between the Orange and Brown wire terminals. A 0 Ohm reading confirms a shorted heater, while infinite resistance points to an open circuit from a cut wire or blown thermistor. Replacing a defrost heater or thermistor is within reach for someone comfortable working with appliance wiring, but if the PCB is suspect or wiring damage is extensive, professional service is advisable.
How much does it cost to repair an E 24 error on an LG refrigerator?
Repair costs depend on which component has failed. A defrost heater or thermistor replacement typically falls in the range of $80 to $200 including parts and labor. If the main PCB requires replacement, costs can rise to $250 to $450 or more depending on parts availability and service rates in your area. Getting a diagnostic assessment first helps avoid paying for parts that are not the root cause.

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