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Error code reference

LG Refrigerator Error Code E 25

Fridge defrost error

Fridge defrost error - defrost trouble due to overheating (RSG5B* model display).

First step from the service manual

Disconnect MAIN PCB CN70 and read resistance between Orange and White wire terminals; 0 Ohm = heater short, infinite Ohm = wire cut or blown thermistor.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
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What E 25 means on a LG refrigerator

The E 25 error code on LG RSG5B-series refrigerators indicates a fridge compartment defrost failure caused specifically by overheating during the defrost cycle. Under normal operation, the defrost heater activates periodically to melt frost buildup on the evaporator coils, and a defrost limiter or thermistor monitors temperature to prevent the heater from exceeding safe operating limits. When the control board detects that temperatures have climbed beyond the acceptable threshold during this cycle, it logs E 25 and terminates the cycle to protect the refrigerator's internal components.

The primary diagnostic entry point is the MAIN PCB connector CN70. Disconnecting this connector and measuring resistance between the Orange and White wire terminals reveals the condition of the defrost heater circuit. A reading of 0 ohms indicates a direct short in the heater element itself. An infinite resistance reading points to either a broken wire in the harness or a blown thermal limiter or thermistor that has opened the circuit. These two failure modes require different repair approaches, so this resistance check is critical before replacing any parts.

Overheating during defrost can also result from a malfunctioning defrost thermostat that fails to cut power to the heater at the correct temperature, or from a defrost control relay on the main PCB that stays energized too long. In some cases, a restriction in airflow around the evaporator caused by excessive ice buildup from a prior failed defrost cycle will cause the heater to work harder and longer, pushing temperatures into the fault range. Identifying whether the fault is a heater short, an open circuit, or a control-side timing issue determines the correct repair path.

Source: manufacturer service documentation.

Common causes of E 25

  1. 01

    Blown defrost thermal limiter or thermistor

    Part replacement

    If the thermal limiter has opened due to a prior overtemperature event, resistance between the Orange and White wires at CN70 will read infinite. This is a common failure point and the component must be replaced to restore the circuit.

  2. 02

    Shorted defrost heater element

    Part replacement

    A resistance reading of 0 ohms between the Orange and White wires at CN70 indicates the heater element has internally shorted. A shorted heater can draw excess current and cause runaway heating, triggering the E 25 fault.

  3. 03

    Broken or damaged wiring harness

    Wiring / connection

    An infinite resistance reading combined with a visually intact thermal limiter suggests a cut, pinched, or corroded wire in the defrost circuit harness. Inspect the harness routing from CN70 to the heater assembly for damage.

  4. 04

    Defrost thermostat failure

    Part replacement

    A defrost thermostat that fails to open at the correct cutout temperature allows the heater to stay on too long, driving temperatures into the overheating range. Testing the thermostat for proper continuity and cutout behavior is part of a complete diagnosis.

  5. 05

    Main PCB defrost relay fault

    Part replacement

    If the defrost relay on the MAIN PCB sticks in the closed position, power continues to flow to the heater past the correct off point. This is less common but should be considered if the heater and thermostat both test correctly.

See the test procedure for each cause

Frequently asked questions about E 25

What does E 25 mean on a LG refrigerator?
E 25 on an LG RSG5B-series refrigerator indicates a fridge compartment defrost error caused by overheating during the defrost cycle. The control board detected that temperatures in the defrost circuit exceeded safe limits and shut down the defrost operation. This code points to a fault in the defrost heater, thermal limiter, wiring harness, defrost thermostat, or main PCB relay. A resistance check at connector CN70 on the main board is the recommended starting point for diagnosis.
Can I fix E 25 on my LG refrigerator myself?
The initial diagnostic step, disconnecting CN70 and measuring resistance between the Orange and White wires, is within reach for a knowledgeable DIYer with a multimeter. A reading of 0 ohms points to a shorted heater element, while infinite resistance indicates an open circuit from a blown thermal limiter or cut wire. Replacing the heater or thermal limiter involves accessing the evaporator compartment and working near refrigerant lines, so comfort with appliance disassembly is required. If the fault traces to the main PCB, professional repair is recommended.
Is it safe to use my LG refrigerator when E 25 is displayed?
The refrigerator has suspended the defrost cycle to prevent further overheating, which means frost may continue to accumulate on the evaporator coils over time. Continued use without repair can lead to reduced cooling performance as the coils become blocked with ice. There is no immediate fire or electrical hazard to the home in most cases, but leaving the fault unaddressed will eventually cause the fridge compartment to warm and food spoilage. Repair should be prioritized promptly.
Will resetting my LG refrigerator clear the E 25 code?
A power reset may temporarily clear the E 25 code from the display, but it will not fix the underlying defrost circuit fault. The code will return once the control board attempts another defrost cycle and detects the same overheating or circuit fault condition. Resetting without repairing can actually allow the problem to worsen as frost accumulates. A proper component-level diagnosis and repair are necessary to permanently resolve the error.
How much does it cost to repair an E 25 error on an LG refrigerator?
Repair costs vary depending on which component has failed. Replacing a blown thermal limiter or defrost heater element typically involves parts costs in the range of $20 to $80, plus labor if a technician performs the repair. If the main PCB defrost relay or the entire board requires replacement, costs can range from $150 to $400 or more depending on the part and service fees in your area. Getting a firm diagnosis before ordering parts helps avoid unnecessary expense.

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