mypros+
Error code reference

LG Refrigerator Error Code E 25

Fridge defrost error

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E 25 error code actually means

Your LG refrigerator is showing E 25 because the defrost system inside the fridge section got too hot during a defrost cycle, which means something went wrong with the heating element or the parts that control it. The refrigerator stopped the defrost process to protect itself from damage. A technician will need to test the wiring and components to find out if the heater itself is the problem or if a sensor or control board issue caused the overheating.

Diagnostic procedure

The full E 25 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Disconnect MAIN PCB CN70 and read resistance between Orange and White wire terminals; 0 Ohm = heater short, infinite Ohm = wire cut or blown thermistor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E 25 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E 25

Ranked by how often they cause this code
  1. 1Blown defrost thermal limiter or thermistor
  2. 2Shorted defrost heater element
  3. 3Broken or damaged wiring harness
  4. 4Defrost thermostat failure
  5. 5Main PCB defrost relay fault

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E 25

What does E 25 mean on a LG refrigerator?
E 25 on an LG RSG5B-series refrigerator indicates a fridge compartment defrost error caused by overheating during the defrost cycle. The control board detected that temperatures in the defrost circuit exceeded safe limits and shut down the defrost operation. This code points to a fault in the defrost heater, thermal limiter, wiring harness, defrost thermostat, or main PCB relay. A resistance check at connector CN70 on the main board is the recommended starting point for diagnosis.
Is it safe to use my LG refrigerator when E 25 is displayed?
The refrigerator has suspended the defrost cycle to prevent further overheating, which means frost may continue to accumulate on the evaporator coils over time. Continued use without repair can lead to reduced cooling performance as the coils become blocked with ice. There is no immediate fire or electrical hazard to the home in most cases, but leaving the fault unaddressed will eventually cause the fridge compartment to warm and food spoilage. Repair should be prioritized promptly.
How much does it cost to repair an E 25 error on an LG refrigerator?
Repair costs vary depending on which component has failed. Replacing a blown thermal limiter or defrost heater element typically involves parts costs in the range of $20 to $80, plus labor if a technician performs the repair. If the main PCB defrost relay or the entire board requires replacement, costs can range from $150 to $400 or more depending on the part and service fees in your area. Getting a firm diagnosis before ordering parts helps avoid unnecessary expense.
Can I fix E 25 on my LG refrigerator myself?
The initial diagnostic step, disconnecting CN70 and measuring resistance between the Orange and White wires, is within reach for a knowledgeable DIYer with a multimeter. A reading of 0 ohms points to a shorted heater element, while infinite resistance indicates an open circuit from a blown thermal limiter or cut wire. Replacing the heater or thermal limiter involves accessing the evaporator compartment and working near refrigerant lines, so comfort with appliance disassembly is required. If the fault traces to the main PCB, professional repair is recommended.
Will resetting my LG refrigerator clear the E 25 code?
A power reset may temporarily clear the E 25 code from the display, but it will not fix the underlying defrost circuit fault. The code will return once the control board attempts another defrost cycle and detects the same overheating or circuit fault condition. Resetting without repairing can actually allow the problem to worsen as frost accumulates. A proper component-level diagnosis and repair are necessary to permanently resolve the error.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass