mypros+
Error code reference

LG Refrigerator Error Code Er IM Tray

Abnormal F Room icemaker tray sensor

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the Er IM Tray error code actually means

Your LG refrigerator has detected a problem with the temperature sensor inside the icemaker tray, which means the icemaker cannot tell whether the ice is fully frozen or ready to be released. This will likely cause the icemaker to stop making ice until the issue is resolved. The problem is usually a faulty sensor or a loose, damaged wire connection to that sensor.

Diagnostic procedure

The full Er IM Tray procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check sensor at its connector.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Er IM Tray procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of Er IM Tray

Ranked by how often they cause this code
  1. 1Damaged or Disconnected Sensor Connector
  2. 2Failed Icemaker Tray Thermistor
  3. 3Damaged Wiring Harness
  4. 4Frost or Ice Buildup Around the Sensor
  5. 5Faulty Icemaker Control Board

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about Er IM Tray

What does Er IM Tray mean on a LG refrigerator?
Er IM Tray indicates that the LG refrigerator's control system has detected an abnormal signal from the icemaker tray sensor in the freezer compartment. The fault is triggered by either a short circuit (resistance too low) or an open circuit (resistance too high or no continuity) in the sensor or its wiring. As a result, the icemaker cannot properly monitor ice tray temperature and will typically stop producing ice. Diagnosing the issue starts with checking the sensor connector for damage or poor contact.
Will resetting my LG refrigerator clear the Er IM Tray code?
A reset may temporarily clear the code, but it will return if the underlying fault in the tray sensor circuit has not been corrected. To permanently resolve the error, the faulty component, whether the sensor, connector, or wiring, must be identified and repaired or replaced. Resetting without addressing the root cause will not restore normal icemaker operation.
How much does it cost to repair the Er IM Tray error on an LG refrigerator?
If the repair only requires reseating a connector, the cost can be minimal or nothing beyond the time spent. Replacing an icemaker tray thermistor sensor typically involves parts costs in the range of $15 to $50 depending on the specific model. If the full icemaker assembly or control board needs replacement, costs can range from $100 to $300 or more for parts and labor combined.
Can I fix the Er IM Tray error myself?
A knowledgeable DIYer can often resolve this error by inspecting and reseating the icemaker tray sensor connector, which requires no special tools. If the connector looks fine, using a multimeter to test the thermistor's resistance will confirm whether the sensor has failed and needs to be replaced. Wiring harness repairs or control board replacements are more advanced tasks that may be better suited for a qualified technician.
Is it safe to continue using my refrigerator with the Er IM Tray code active?
The refrigerator's cooling and food preservation functions are generally not affected by this error, so food safety is not an immediate concern. However, the icemaker will likely be non-functional or unreliable while the fault is active. It is best to address the issue promptly to restore full icemaker operation and prevent any further wear on related components.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass