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Error code reference

LG Refrigerator Error Code Er SS

Room temperature sensor failure (indicated only in checking display, not on failure indicating part).

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What the Er SS error code actually means

The Er SS code means your refrigerator's room temperature sensor is not working correctly. This sensor helps the fridge track the surrounding temperature to run efficiently. You will not see this error during normal use, it only shows up when a technician runs a diagnostic test on the appliance.

Diagnostic procedure

The full Er SS procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press and hold the warmer key of refrigerator temp and the warmer key of freezer temp for more than 1 second to view; check POINT D voltage (normal 0.5V-4.5V, short 0V, open 5V).
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Most common causes of Er SS

Ranked by how often they cause this code
  1. 1Failed room temperature thermistor
  2. 2Damaged or disconnected wiring harness
  3. 3Corroded or loose sensor connector
  4. 4Main control board fault

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Questions people ask about Er SS

What does Er SS mean on a LG refrigerator?
Er SS indicates a room temperature sensor failure in your LG refrigerator. This code is unique in that it does not appear on the main display during normal operation. It only shows up when you enter the diagnostic checking display mode by pressing and holding the refrigerator and freezer warmer keys simultaneously for more than one second. The sensor circuit is evaluated by measuring voltage at POINT D, with normal readings falling between 0.5V and 4.5V.
Is it safe to keep using my LG refrigerator when Er SS appears?
Because Er SS only appears in the diagnostic display and not during normal operation, the refrigerator may continue running without obvious symptoms. However, a malfunctioning room temperature sensor can affect how accurately the control board manages cooling, which could eventually impact food safety or energy efficiency. It is best to have the sensor circuit diagnosed and repaired promptly rather than leaving it unaddressed.
How much does it cost to repair the Er SS error on an LG refrigerator?
Repair costs depend on which component has failed. A replacement room temperature thermistor is generally an affordable part, and the total repair cost including labor typically falls in the range of $100 to $200. If the main control board is at fault, parts alone can range from $150 to $350 or more, with labor adding to the total. Getting a diagnostic service call first is a good way to confirm the exact cause before committing to parts.
Can I fix the Er SS error myself?
Some causes of Er SS are accessible to a knowledgeable DIYer. You can inspect the wiring harness and sensor connector for visible damage, corrosion, or loose connections and attempt to reseat or clean them. However, accurately diagnosing the fault requires a voltmeter to check POINT D voltage, and replacing a defective thermistor or control board requires comfort working with appliance electronics. If you are not confident with electrical diagnostics, a qualified technician is the safer choice.
Will resetting my LG refrigerator clear the Er SS code?
A power reset by unplugging the refrigerator for a few minutes may temporarily clear the code from the diagnostic display, but it will return if the underlying sensor circuit fault is still present. The Er SS code reflects an actual electrical condition at the sensor, specifically a voltage reading outside the normal 0.5V to 4.5V range. A lasting fix requires identifying and correcting the root cause, whether that is a failed thermistor, damaged wiring, or a control board issue.

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