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Error code reference

LG Refrigerator Error Code Er SS

Room temperature sensor failure (indicated only in checking display, not on failure indicating part).

Room temperature sensor failure (indicated only in checking display, not on failure indicating part).

First step from the service manual

Press and hold the warmer key of refrigerator temp and the warmer key of freezer temp for more than 1 second to view; check POINT D voltage (normal 0.5V–4.5V, short 0V, open 5V).

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What Er SS means on a LG refrigerator

The Er SS code on an LG refrigerator indicates a room temperature sensor failure. This sensor monitors the ambient temperature inside or around the refrigerator compartment and feeds that data to the main control board. Unlike many other LG error codes, Er SS is not displayed on the primary failure indicator during normal operation. It only becomes visible when you access the diagnostic check display mode, which means a technician must actively look for it during a service inspection.

To view this code, press and hold the warmer key for the refrigerator temperature and the warmer key for the freezer temperature simultaneously for more than one second to enter the checking display. Once in that mode, diagnostics focus on POINT D voltage. Normal sensor operation produces a voltage reading between 0.5V and 4.5V at that test point. A reading of 0V indicates a short circuit in the sensor circuit, while a reading of 5V points to an open circuit condition, meaning the signal path is broken entirely.

The room temperature sensor itself is a thermistor, a resistive component whose resistance changes predictably with temperature. Failure can result from physical damage to the sensor, degraded wiring or connectors in the circuit, or a fault on the main control board that supplies or reads the sensor signal. Because this code does not appear during normal display operation, it may go unnoticed until a technician runs diagnostics, making periodic checks important for comprehensive refrigerator service.

Source: manufacturer service documentation.

Common causes of Er SS

  1. 01

    Failed room temperature thermistor

    Part replacement

    The thermistor itself may have degraded or failed, producing a voltage reading outside the normal 0.5V to 4.5V range at POINT D. A reading of 0V suggests an internal short, while 5V points to an open or broken thermistor element.

  2. 02

    Damaged or disconnected wiring harness

    Wiring / connection

    Wiring leading to the room temperature sensor can become pinched, corroded, or disconnected over time. Inspect the connector and wiring for visible damage, corrosion, or a loose fit that could cause a short or open circuit condition.

  3. 03

    Corroded or loose sensor connector

    Wiring / connection

    Moisture inside the refrigerator cabinet can cause the sensor connector to corrode, increasing resistance or breaking the circuit entirely. Cleaning or reseating the connector may resolve the issue before replacing the sensor.

  4. 04

    Main control board fault

    Part replacement

    If the sensor and wiring test within normal parameters but the POINT D voltage is still out of range, the main control board may have a fault affecting how it supplies voltage to or reads the sensor circuit.

See the test procedure for each cause

Frequently asked questions about Er SS

What does Er SS mean on a LG refrigerator?
Er SS indicates a room temperature sensor failure in your LG refrigerator. This code is unique in that it does not appear on the main display during normal operation. It only shows up when you enter the diagnostic checking display mode by pressing and holding the refrigerator and freezer warmer keys simultaneously for more than one second. The sensor circuit is evaluated by measuring voltage at POINT D, with normal readings falling between 0.5V and 4.5V.
Can I fix the Er SS error myself?
Some causes of Er SS are accessible to a knowledgeable DIYer. You can inspect the wiring harness and sensor connector for visible damage, corrosion, or loose connections and attempt to reseat or clean them. However, accurately diagnosing the fault requires a voltmeter to check POINT D voltage, and replacing a defective thermistor or control board requires comfort working with appliance electronics. If you are not confident with electrical diagnostics, a qualified technician is the safer choice.
Is it safe to keep using my LG refrigerator when Er SS appears?
Because Er SS only appears in the diagnostic display and not during normal operation, the refrigerator may continue running without obvious symptoms. However, a malfunctioning room temperature sensor can affect how accurately the control board manages cooling, which could eventually impact food safety or energy efficiency. It is best to have the sensor circuit diagnosed and repaired promptly rather than leaving it unaddressed.
Will resetting my LG refrigerator clear the Er SS code?
A power reset by unplugging the refrigerator for a few minutes may temporarily clear the code from the diagnostic display, but it will return if the underlying sensor circuit fault is still present. The Er SS code reflects an actual electrical condition at the sensor, specifically a voltage reading outside the normal 0.5V to 4.5V range. A lasting fix requires identifying and correcting the root cause, whether that is a failed thermistor, damaged wiring, or a control board issue.
How much does it cost to repair the Er SS error on an LG refrigerator?
Repair costs depend on which component has failed. A replacement room temperature thermistor is generally an affordable part, and the total repair cost including labor typically falls in the range of $100 to $200. If the main control board is at fault, parts alone can range from $150 to $350 or more, with labor adding to the total. Getting a diagnostic service call first is a good way to confirm the exact cause before committing to parts.

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