mypros+
Error code reference

LG Refrigerator Error Code Error5

Defrost failure

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the Error5 error code actually means

Your LG refrigerator is showing Error5 because its automatic defrost system stopped working. This means the heater that melts frost off the cooling coils has failed, a small safety fuse has blown, or a wire has come loose. If left unaddressed, the cooling coils will ice over and the refrigerator will stop keeping food cold.

Diagnostic procedure

The full Error5 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check defrost heater resistance, temperature fuse continuity, and connector connections.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Error5 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of Error5

Ranked by how often they cause this code
  1. 1Burned-out defrost heater
  2. 2Blown thermal fuse
  3. 3Disconnected or damaged wiring connector
  4. 4Failed defrost control or sensor

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about Error5

What does Error5 mean on a LG refrigerator?
Error5 means the refrigerator's defrost system has failed to complete a defrost cycle. The code appears approximately 80 minutes after the control board detects the problem. The most likely causes are a burned-out defrost heater, a blown thermal fuse, or a disconnected wiring connector in the defrost circuit.
Is it safe to keep using my LG refrigerator when Error5 is displayed?
Continuing to use the refrigerator with Error5 active is not advisable for extended periods. Without a functioning defrost system, ice will build up on the evaporator coils, reducing cooling efficiency and eventually causing the unit to fail to maintain safe food storage temperatures. Address the error as soon as possible to prevent food spoilage.
Will resetting my LG refrigerator clear the Error5 code?
Resetting the refrigerator by unplugging it may temporarily clear the Error5 code, but the code will return if the underlying defrost system fault is not repaired. Because the control board triggers the error 80 minutes after detecting the problem, the fault will be detected again during the next defrost cycle and the code will reappear. A reset is not a fix, only a temporary workaround.
Can I fix Error5 on my LG refrigerator myself?
A knowledgeable DIYer can diagnose and fix this error with basic tools. You will need a multimeter to test the defrost heater resistance and the thermal fuse for continuity, and you should inspect all connectors in the defrost circuit for damage or looseness. Replacing the defrost heater or thermal fuse is a moderate-difficulty repair that involves removing the freezer's evaporator panel.
How much does it cost to repair Error5 on a LG refrigerator?
Repair costs depend on which component has failed. A defrost heater or thermal fuse replacement typically ranges from $50 to $200 in parts and labor if you hire a technician. If only a connector needs to be reseated, there may be no parts cost at all. A professional diagnostic visit alone can range from $75 to $150 depending on your area.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass