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Error code reference

LG Refrigerator Error Code FF E

Abnormality of BLDC fan motor for freezer; caused when feedback signal is not received for over 65 seconds during BLDC fan motor operation

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What the FF E error code actually means

The FF E code means your LG refrigerator's freezer fan has stopped working or is not communicating properly with the control board. Without this fan, cold air cannot circulate properly, which can cause your freezer and refrigerator sections to warm up. A technician will need to inspect the fan motor and its wiring to determine whether the fan, a connector, or a circuit board component needs to be replaced.

Diagnostic procedure

The full FF E procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Reset the unit and input Test 1 Mode, check air flow, check fan motor for stickiness, then check fan motor voltage at CON3 pins 8-5.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of FF E

Ranked by how often they cause this code
  1. 1Loose or corroded motor connector
  2. 2Frozen or mechanically stuck fan blade
  3. 3Failed BLDC freezer fan motor
  4. 4Faulty drive IC on the control board
  5. 5Failed transistor (TR) in the motor control circuit

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Questions people ask about FF E

What does FF E mean on a LG refrigerator?
FF E indicates that the control board did not receive a feedback signal from the freezer compartment's BLDC fan motor for more than 65 seconds during operation. This tells the system the fan has stopped or is malfunctioning. Possible causes include a loose motor connector, a stuck or failed fan motor, a faulty drive IC, or a failed transistor in the motor control circuit.
How do I fix the FF E error on my LG refrigerator?
Start by resetting the unit and checking whether the freezer fan blade spins freely without obstruction or ice buildup. Next, inspect the connector at CON3 pins 8 through 5 for loose or corroded contacts. If the connection is secure and the blade spins freely, measure the voltage at those pins to determine whether the issue is the motor itself or a component on the control board. Depending on the findings, the repair will involve replacing the fan motor or the control board.
How much does it cost to repair the FF E error on an LG refrigerator?
Repair costs vary depending on the failed component. Replacing the freezer fan motor typically costs between $80 and $200 including parts and labor. If the issue is traced to the control board, costs can range from $150 to $400 or more depending on the board and labor rates in your area. A connector or wiring repair is generally on the lower end of the cost spectrum.
Will resetting my LG refrigerator clear the FF E error code?
A reset may temporarily clear the FF E code, but it will return if the underlying cause is not corrected. The recommended first step is to reset the unit and enter Test 1 Mode to check fan operation and airflow. If the fan motor is physically stuck, has a bad connection, or a control board component has failed, the code will reappear after the reset.
Is it safe to continue using my LG refrigerator when the FF E code is displayed?
Continued use is not recommended once FF E appears. The freezer fan is responsible for circulating cold air throughout both the freezer and fresh food compartments, so a non-functioning fan can cause temperatures to rise and food to spoil. It is best to address the fault promptly to avoid food loss and potential secondary damage to the compressor from running without proper airflow.

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