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Error code reference

LG Refrigerator Error Code HI

Ambient temperature is above 50°C, displayed on outside temperature area of LCD.

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What the HI error code actually means

The HI code on your LG refrigerator means the air temperature around the outside of the fridge is too hot, above 122 degrees Fahrenheit. This is usually caused by the fridge being in a very hot room, garage, or area with poor airflow. Moving the refrigerator to a cooler, better-ventilated location will typically clear the error.

Diagnostic procedure

The full HI procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of HI

Ranked by how often they cause this code
  1. 1Excessively hot installation environment
  2. 2Insufficient clearance around the refrigerator
  3. 3Proximity to heat sources
  4. 4Faulty ambient temperature sensor
  5. 5Control board misreading sensor data

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Questions people ask about HI

What does HI mean on a LG refrigerator?
The HI code on an LG refrigerator means the ambient temperature around the outside of the unit has been detected at above 50 degrees Celsius (122 degrees Fahrenheit). This reading appears in the outside temperature area of the LCD display. It is primarily an environmental alert rather than an internal component failure. Addressing the temperature of the room or space where the refrigerator is located is the first step.
Is the HI error code on my LG refrigerator dangerous?
The HI code itself is a warning, not an immediate emergency, but the underlying cause can be serious. When ambient temperatures exceed 50 degrees Celsius, the refrigerator cannot cool efficiently, which means food inside may not stay at safe temperatures. Address the environmental conditions promptly to prevent food spoilage and avoid long-term strain on the compressor and other components.
How much does it cost to repair a LG refrigerator showing the HI code?
If the error is due to an environmental issue like a hot room or poor ventilation, there is no parts cost involved. If the ambient temperature sensor is faulty, sensor replacement parts typically range from around 15 dollars to 60 dollars depending on the specific model, with professional labor adding another 80 to 150 dollars if a technician is needed. Control board replacement, if required, is more costly and generally falls in the range of 150 to 400 dollars for parts alone.
How do I fix the HI error code on my LG refrigerator?
Start by checking the actual temperature of the room or space where the refrigerator is installed using a thermometer. If the space is genuinely very hot, improve ventilation, remove nearby heat sources, or relocate the refrigerator to a cooler area. If the environment is not excessively hot, the ambient temperature sensor may be faulty and should be tested and replaced if defective.
Will resetting my LG refrigerator clear the HI error code?
A simple power reset will temporarily clear the HI display, but the code will return if the ambient temperature around the unit remains above 50 degrees Celsius. The reset does not resolve the underlying condition. The error will only stay cleared once the environment around the refrigerator is brought within an acceptable temperature range, or the faulty sensor is replaced if that is the cause.

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