mypros+
Error code reference

LG Refrigerator Error Code IS

Abnormal ice maker sensor

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the IS error code actually means

Your LG refrigerator is displaying IS because it detected a problem with the ice maker's internal sensor or motor. This means the refrigerator cannot confirm whether the ice maker is working correctly, so it has stopped making ice as a precaution. The issue could be something simple like a loose wire, or it may require replacing a part inside the ice maker.

Diagnostic procedure

The full IS procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if motor is stuck, ice tray twisted, loose connections on main PCB and freezer compartment.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock IS procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of IS

Ranked by how often they cause this code
  1. 1Loose or corroded wiring connection
  2. 2Stuck or seized ice maker motor
  3. 3Twisted or jammed ice tray
  4. 4Defective Hall IC sensor
  5. 5Open or shorted sensor cable

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about IS

What does IS mean on a LG refrigerator?
The IS code on an LG refrigerator indicates an abnormal ice maker sensor condition. The refrigerator has detected a problem with the Hall IC sensor, the ice maker motor, or the wiring connecting these components to the main PCB. The code can be caused by an open circuit, a short circuit, a loose connection, or a physically stuck motor or tray. Ice production will stop until the fault is resolved.
Is it safe to keep using my refrigerator while the IS code is showing?
Yes, the IS error code is specific to the ice maker circuit and does not affect the refrigerator or freezer cooling functions. Your food will remain safely refrigerated and frozen. However, the ice maker will not produce ice until the fault is diagnosed and corrected.
How much does it cost to repair an IS error code on an LG refrigerator?
Repair costs vary depending on the cause. If the fix is simply reseating a loose connector, there may be no parts cost at all. Replacing an ice maker assembly, which includes the motor and Hall IC, typically runs between $80 and $200 for the part depending on the model. Adding a professional technician's labor, total repair costs commonly range from $150 to $350.
Can I fix the IS error code myself?
Some causes of the IS code are DIY-friendly. You can check for loose connectors at the main PCB and freezer compartment harness, inspect the ice tray for jams or twisting, and verify the motor shaft is not seized, all without special tools. If the Hall IC sensor or ice maker motor has failed internally, replacing the ice maker assembly requires more comfort with appliance repair and basic wiring work.
Will resetting the refrigerator clear the IS error code?
A power reset may temporarily clear the IS code if the fault was caused by a transient signal error, but the code will return if an underlying problem exists such as a loose connection, failed sensor, or stuck motor. A reset is a reasonable first step, but a physical inspection of the ice maker wiring and components is necessary if the code reappears.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass