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Error code reference

LG Refrigerator Error Code It E

Ice maker kit defect

Ice maker kit defect - ice ejecting does not operate when pressing I/M TEST switch; other electric system error such as motor, gear, Hall IC, or operation circuit within ice maker kit.

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What It E means on a LG refrigerator

The It E error code on an LG refrigerator indicates a defect within the ice maker kit, specifically triggered when the ice ejecting mechanism fails to operate after pressing the I/M TEST switch. This code points to an electrical or mechanical failure inside the ice maker assembly itself rather than a broader refrigerator system fault. The ice maker kit contains several interdependent components, including a drive motor, a gear assembly, a Hall IC sensor, and the associated operation circuit, and a failure in any one of these can prevent the ejection cycle from completing.

The Hall IC sensor is a critical component in this system. It monitors the rotation of the ice maker's ejector arm by detecting magnetic field changes as the gear turns. If the Hall IC fails or loses proper signal continuity, the control board cannot confirm that the ejection cycle is progressing, and the It E code is triggered. Similarly, if the drive motor has an open winding, is seized, or is receiving inadequate voltage through a damaged operation circuit, the ejector blades will not rotate regardless of the test switch command.

Gear assembly wear or physical obstruction can also produce this error by stalling the motor mid-cycle. Since the fault is isolated to the ice maker kit, diagnosis should focus on confirming voltage delivery to the ice maker harness, checking motor winding continuity with a multimeter, inspecting the gear train for damage or ice obstruction, and testing the Hall IC output signal. In most cases, the entire ice maker kit requires replacement rather than individual component repair, as the internal parts are typically not sold separately.

Source: manufacturer service documentation.

Common causes of It E

  1. 01

    Failed Ice Maker Drive Motor

    Part replacement

    The motor that rotates the ejector blades may have an open winding or seized rotor, preventing any movement when the test switch is activated. Check motor winding continuity with a multimeter and verify voltage is reaching the motor terminals.

  2. 02

    Hall IC Sensor Failure

    Part replacement

    The Hall IC sensor tracks the rotation of the gear and ejector arm. If the sensor fails internally or loses its signal, the control board cannot confirm ejection is occurring and triggers the It E code.

  3. 03

    Damaged or Worn Gear Assembly

    Part replacement

    The gear train inside the ice maker kit can wear, strip, or become jammed by ice buildup, stalling the ejector cycle. Inspect the gear assembly for cracked teeth, stripped gears, or ice obstructions that prevent rotation.

  4. 04

    Faulty Ice Maker Operation Circuit

    Wiring / connection

    The internal PCB or wiring circuit within the ice maker kit can develop faults that interrupt motor control signals. Inspect the ice maker harness connector for corrosion, bent pins, or damaged wiring between the ice maker and the main harness.

  5. 05

    Ice Obstruction in Ejector Path

    Wiring / connection

    A clump of ice or a frozen ejector arm can physically block the ejection cycle and trigger the code even when electrical components are intact. Defrost the ice maker compartment completely and retest using the I/M TEST switch before replacing parts.

See the test procedure for each cause

Frequently asked questions about It E

What does It E mean on a LG refrigerator?
The It E code indicates a defect in the ice maker kit where the ice ejecting mechanism does not operate when the I/M TEST switch is pressed. The fault can involve the drive motor, gear assembly, Hall IC sensor, or the internal operation circuit of the ice maker. This is an ice maker-specific error and does not affect the main refrigerator or freezer cooling functions.
Can I fix the It E error myself?
Some causes, such as an ice obstruction jamming the ejector arm, can be resolved by fully defrosting the ice maker compartment and retesting. However, if the motor, Hall IC sensor, or internal circuit board within the ice maker kit has failed, the assembly typically needs to be replaced. Technicians with a multimeter can test motor winding continuity and harness connections before committing to a parts replacement.
Will resetting the refrigerator clear the It E error code?
A power reset may temporarily clear the code from the display, but if the underlying component failure in the ice maker kit is still present, the It E error will return once the system runs an ice ejection cycle or the I/M TEST switch is pressed again. A reset is useful for ruling out a one-time control glitch, but it does not repair a failed motor, sensor, or gear assembly.
Is it safe to keep using my refrigerator while the It E code is showing?
The It E error is isolated to the ice maker kit and does not affect the refrigerator or freezer cooling systems, so food safety is not compromised. You can continue using the refrigerator normally, but the ice maker will not produce or eject ice until the fault is resolved. It is advisable to turn off the ice maker function until repairs are completed to avoid any potential water overflow from a stuck ice ejection cycle.
How much does it cost to repair an It E error on an LG refrigerator?
If the repair requires replacing the entire ice maker kit assembly, parts typically range from around $50 to $150 depending on the specific LG model. Adding professional labor, total repair costs generally fall between $150 and $350. If only a wiring harness or connector repair is needed, costs are lower, while diagnosis alone from a service technician typically runs $75 to $125.

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