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Error code reference

LG Refrigerator Error Code IU E

Abnormal freezer room icemaker kit error caused by motor, gear, Hall IC, operation circuit within I/M kit, or upper/lower heater on the icemaker is…

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What the IU E error code actually means

Your LG refrigerator is showing an error because the icemaker is not working correctly. Either a heating element inside the icemaker has failed, the motor that ejects ice cubes has a problem, or a sensor that monitors the icemaker is not functioning. Until the issue is repaired, the icemaker will likely stop producing or dispensing ice.

Diagnostic procedure

The full IU E procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for a loose connection, check upper heater resistance (14.1-16.3 ohms) and lower heater resistance (14.1-16.3 ohms).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of IU E

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring harness
  2. 2Failed upper or lower heater element
  3. 3Defective Hall effect IC sensor
  4. 4Seized or failed icemaker drive motor or gear
  5. 5Faulty icemaker operation circuit board

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Questions people ask about IU E

What does IU E mean on a LG refrigerator?
IU E indicates an abnormal condition in the freezer compartment icemaker kit. The fault can be caused by a failed motor, worn gears, a defective Hall IC sensor, an open-circuit upper or lower heater element, or a problem with the icemaker operation circuit. The error also activates when ice does not drop during a manual icemaker test. Both heaters should measure between 14.1 and 16.3 ohms when tested with a multimeter.
Is it safe to keep using my LG refrigerator when IU E is displayed?
The refrigerator's cooling and freezing functions are generally not affected by the IU E error, so food safety is typically not an immediate concern. However, the icemaker will not operate correctly until the fault is resolved. It is a good idea to switch off the icemaker function until repairs are completed to prevent the unit from repeatedly cycling through a failed harvest sequence.
Will resetting my LG refrigerator clear the IU E error code?
A power reset by unplugging the refrigerator for a few minutes may temporarily clear the IU E code, but the error will return if the underlying fault has not been corrected. The code is generated by a real hardware condition, such as a failed heater or a motor problem, not a software glitch. Persistent reappearance of IU E after a reset confirms that a component needs to be tested, repaired, or replaced.
Can I fix the IU E error myself?
Some causes of IU E are DIY-friendly. Start by unplugging the refrigerator, locating the icemaker wiring harness, and firmly reseating all connectors. You can also test the upper and lower heater elements with a multimeter for resistance values between 14.1 and 16.3 ohms. Replacing individual heater elements or the full icemaker kit is within reach for experienced DIYers, but diagnosing a failed Hall IC or internal circuit board may require more advanced electrical knowledge.
How much does it cost to repair the IU E error on an LG refrigerator?
Repair costs depend on which component has failed. Replacing a heater element is generally the least expensive fix, with parts typically ranging from $15 to $50. A full icemaker kit replacement usually costs between $60 and $150 in parts. Adding professional labor can bring total repair costs to anywhere from $100 to $300 or more, depending on your region and the specific parts required.

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