mypros+
Error code reference

LG Refrigerator Error Code OFF

Failure of fan motor at mechanic (condenser) room

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the OFF error code actually means

Your LG refrigerator is showing the OFF error because the fan that cools the mechanical compartment at the back of the fridge has stopped working or isn't sending a signal back to the control board. Without this fan running, the refrigerator can't properly remove heat, which will eventually affect cooling performance. A technician will need to inspect the fan, its wiring, and possibly replace the motor to get things working again.

Diagnostic procedure

The full OFF procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check condenser fan motor operation and wiring circuit.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock OFF procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of OFF

Ranked by how often they cause this code
  1. 1Obstructed or seized condenser fan blade
  2. 2Failed condenser fan motor
  3. 3Damaged or disconnected wiring harness
  4. 4No voltage supplied to the motor
  5. 5Faulty main control board

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about OFF

What does OFF mean on a LG refrigerator?
The OFF error code on an LG refrigerator indicates that the condenser fan motor in the mechanical compartment has failed or is not sending a motor signal to the control board. The control board interprets the absent signal as a motor lock or complete motor failure and displays this code to alert the user. Without the condenser fan operating, the refrigerator cannot properly dissipate heat from the condenser coils, which will compromise cooling performance over time.
Is it safe to keep using my LG refrigerator when the OFF error is showing?
It is not advisable to continue running the refrigerator with the OFF error active. Without the condenser fan circulating air across the condenser coils, heat builds up in the mechanical compartment, which can cause the compressor to overheat and potentially fail. Food safety is also a concern, as the refrigerator may not maintain adequate temperatures during this condition.
Will resetting my LG refrigerator clear the OFF error code?
A power reset may temporarily clear the OFF error code from the display, but it will not resolve the underlying problem. If the condenser fan motor is locked, obstructed, or has a wiring fault, the error will return once the refrigerator restarts and the control board fails to detect a valid motor signal again. The root cause must be diagnosed and corrected before the code will stay cleared.
Can I fix the OFF error code on my LG refrigerator myself?
Some causes of the OFF error are DIY-accessible, such as clearing debris or ice that is blocking the condenser fan blade in the mechanical compartment. However, if the motor itself has failed or the wiring harness is damaged, replacing those components requires some comfort working with appliance wiring and disassembly. A control board replacement is generally best left to a qualified technician due to the diagnostic complexity involved in confirming it is the root cause.
How much does it cost to repair the OFF error on a LG refrigerator?
Repair costs depend on the root cause. If only clearing a blockage is needed, there may be no parts cost beyond a service call fee, which typically ranges from $75 to $150. Replacing a condenser fan motor generally runs between $100 and $250 including parts and labor. A control board replacement is the most expensive scenario, often ranging from $200 to $450 or more depending on the model.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass