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Error code reference

LG Refrigerator Error Code R-10-ⓐ

Pantry Room damper heater open/wire connection error

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What the R-10-ⓐ error code actually means

This error means your LG refrigerator has detected a problem with a small heater inside the pantry compartment that keeps the air damper from freezing up. The refrigerator's control board is not getting the correct signal from that heater, either because of a broken wire, a failed heater component, or a loose connection. Until this is repaired, the pantry compartment's temperature control may not work correctly.

Diagnostic procedure

The full R-10-ⓐ procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
After separating MAIN PCB CN91 from PCB, measure resistance between Black ↔ Brown wire; should be 288 ohm ± 20%. 0 Ohm = heater short, ∞ Ohm = wire/bimetal open.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of R-10-ⓐ

Ranked by how often they cause this code
  1. 1Open heater element or bimetal fuse failure
  2. 2Wiring harness disconnection or break
  3. 3Damper heater housing separation
  4. 4Short circuit in the heater element
  5. 5Connector contact corrosion or poor seating at CN91

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Questions people ask about R-10-ⓐ

What does R-10-ⓐ mean on a LG refrigerator?
R-10-ⓐ indicates a fault in the pantry room damper heater circuit. The control board has detected an open circuit, short circuit, wiring disconnection, or physical separation of the damper heater housing. The damper heater is responsible for preventing ice buildup on the pantry compartment's air damper, and this error means that circuit is not functioning correctly.
Will resetting my LG refrigerator clear the R-10-ⓐ error?
A power reset may temporarily clear the error display, but the code will return if the underlying fault in the damper heater circuit is not repaired. The control board will re-detect the open or short circuit condition the next time it runs a diagnostic cycle. A permanent fix requires correcting the resistance reading at CN91 to within the 288-ohm specification.
How much does it cost to repair the R-10-ⓐ error on an LG refrigerator?
If only the wiring harness needs repair or the connector needs reseating, costs may be limited to a service call fee, typically in the range of $75 to $150. If the damper heater assembly requires replacement, parts and labor combined generally fall in the range of $150 to $350 depending on your location and service provider. Performing the resistance test yourself first can help you understand the scope of the repair before contacting a technician.
How do I fix the R-10-ⓐ error on my LG refrigerator?
Start by disconnecting the CN91 connector on the main PCB and measuring resistance between the Black and Brown wires of the damper heater. The reading should be 288 ohms plus or minus 20 percent. A reading of 0 ohms means the heater is shorted, and an infinite reading means there is an open circuit in the heater, bimetal fuse, or wiring. Based on that result, replace the failed heater assembly or repair the damaged wiring.
Is it safe to keep using my LG refrigerator with the R-10-ⓐ error?
With this error active, the pantry compartment damper heater is not functioning, which can allow ice to build up on the damper and restrict airflow to that section of the refrigerator. This may cause inconsistent temperatures in the pantry room, potentially affecting food storage. Continued use without repair is not recommended if temperature control in that zone is important to you.

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