mypros+
Error code reference

LG Refrigerator Error Code RT sensor failure (FRZ+REF temp off)

Failure of RT (Room Temperature) sensor due to cut or short circuit wire; indicated by all display LEDs on…

Failure of RT (Room Temperature) sensor due to cut or short circuit wire; indicated by all display LEDs on but Freezer and Refrigerator temp displays off.

First step from the service manual

Inspect connecting wires on the RT sensor.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for RT sensor failure (FRZ+REF temp off).

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What RT sensor failure (FRZ+REF temp off) means on a LG refrigerator

The RT sensor failure code on an LG refrigerator indicates that the room temperature (ambient) sensor has experienced either an open circuit (cut wire) or a short circuit condition. The RT sensor monitors the ambient temperature surrounding the refrigerator, which the control board uses to adjust compressor and fan operation for efficient cooling. When this sensor fails or loses electrical continuity, the control board cannot read a valid signal and triggers the fault condition. The visual indicator for this fault is distinctive: all display LEDs illuminate simultaneously while both the freezer temperature display and the refrigerator temperature display go blank.

The RT sensor circuit runs wiring from the sensor element to the main control board. A cut or damaged wire breaks the circuit entirely, resulting in an open condition with no signal reaching the board. A shorted wire, where insulation breaks down and conductors contact each other or ground, sends an invalid voltage reading that the board recognizes as out of range. Either condition registers as sensor failure and disables the temperature readouts on the display panel.

Because the first diagnostic step targets the connecting wires at the RT sensor, technicians should inspect the wiring harness running to the sensor for visible damage, pinching, corrosion at connectors, or breaks. The sensor itself may also have failed internally. Resolving this fault typically requires restoring proper circuit continuity either by repairing the wiring, reseating connectors, or replacing the sensor if the wiring checks out intact.

Source: manufacturer service documentation.

Common causes of RT sensor failure (FRZ+REF temp off)

  1. 01

    Damaged or broken RT sensor wiring

    Wiring / connection

    The wires connecting the RT sensor to the control board may be cut, pinched, or broken, creating an open circuit. Visually trace the wiring harness from the sensor and look for any visible damage, sharp bends, or areas where the wire may have been caught.

  2. 02

    Loose or corroded connector

    Wiring / connection

    The connector joining the RT sensor wiring to the harness or control board can work loose over time or develop corrosion that interrupts the circuit. Inspect each connector for a secure fit and check the terminals for oxidation or debris.

  3. 03

    Shorted sensor wiring

    Part replacement

    Insulation breakdown on the RT sensor wires can cause conductors to contact each other or a grounded surface, producing a short circuit the control board reads as an invalid signal. Look for melted insulation, burn marks, or wires routed against sharp metal edges.

  4. 04

    Failed RT sensor element

    Part replacement

    The sensor itself may have failed internally even if the wiring appears intact. If wiring and connectors test good, the sensor element should be tested or replaced.

  5. 05

    Control board unable to read sensor signal

    Part replacement

    If the wiring and sensor both check out correctly, a fault on the control board's sensor input circuit could produce this error. This is the least common cause and should only be considered after ruling out all wiring and sensor issues.

See the test procedure for each cause

Frequently asked questions about RT sensor failure (FRZ+REF temp off)

What does RT sensor failure (FRZ+REF temp off) mean on a LG refrigerator?
This error indicates the room temperature (ambient) sensor has failed due to a cut or shorted wire in its circuit. The control board cannot receive a valid reading from the sensor and triggers the fault. On the display, all LEDs light up at the same time while both the freezer and refrigerator temperature readings go blank.
How do I fix the RT sensor failure error on my LG refrigerator?
Start by inspecting the wiring and connectors running to the RT sensor for any visible damage, pinching, or looseness. Reseat any connectors that appear loose and look for corroded terminals. If the wiring is intact, the sensor element itself may need to be tested and replaced. A qualified technician can confirm the fault with electrical testing of the circuit.
Will resetting my LG refrigerator clear the RT sensor failure code?
A reset may temporarily clear the display, but the error will return if the underlying wiring or sensor fault has not been repaired. Resetting does not fix a cut wire, short circuit, or failed sensor component. The root cause must be identified and corrected to permanently resolve the fault.
Is it safe to keep using my LG refrigerator while the RT sensor failure code is showing?
The refrigerator may continue operating in some capacity, but the control board cannot accurately use ambient temperature data to regulate cooling cycles without a functioning RT sensor. This can affect efficiency and cooling performance. It is best to have the fault diagnosed and repaired promptly to avoid potential food safety concerns from inconsistent temperatures.
How much does it cost to repair an RT sensor failure on an LG refrigerator?
Repair costs vary depending on what needs to be replaced. If only a wire repair or connector reseating is needed, costs tend to be lower, generally in the range of $75 to $150 for a service call and labor. If the RT sensor itself requires replacement, parts and labor combined typically fall in the range of $100 to $250. Control board replacement, if ever needed, would be at the higher end of the cost spectrum.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass