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Error code reference

LG Refrigerator Error Code RT sensor failure (FRZ+REF temp off)

Failure of RT (Room Temperature) sensor due to cut or short circuit wire; indicated by all display LEDs on but Freezer and Refrigerator temp displays…

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What the RT sensor failure (FRZ+REF temp off) error code actually means

Your LG refrigerator's outside temperature sensor has stopped working, either because a wire got cut or the wiring shorted out. The fridge is showing all the lights on the display at once, but the temperature numbers for both the freezer and fridge sections have gone blank. This needs to be repaired so the fridge can properly regulate its cooling cycles.

Diagnostic procedure

The full RT sensor failure (FRZ+REF temp off) procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Inspect connecting wires on the RT sensor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of RT sensor failure (FRZ+REF temp off)

Ranked by how often they cause this code
  1. 1Damaged or broken RT sensor wiring
  2. 2Loose or corroded connector
  3. 3Shorted sensor wiring
  4. 4Failed RT sensor element
  5. 5Control board unable to read sensor signal

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Questions people ask about RT sensor failure (FRZ+REF temp off)

What does RT sensor failure (FRZ+REF temp off) mean on a LG refrigerator?
This error indicates the room temperature (ambient) sensor has failed due to a cut or shorted wire in its circuit. The control board cannot receive a valid reading from the sensor and triggers the fault. On the display, all LEDs light up at the same time while both the freezer and refrigerator temperature readings go blank.
Will resetting my LG refrigerator clear the RT sensor failure code?
A reset may temporarily clear the display, but the error will return if the underlying wiring or sensor fault has not been repaired. Resetting does not fix a cut wire, short circuit, or failed sensor component. The root cause must be identified and corrected to permanently resolve the fault.
How much does it cost to repair an RT sensor failure on an LG refrigerator?
Repair costs vary depending on what needs to be replaced. If only a wire repair or connector reseating is needed, costs tend to be lower, generally in the range of $75 to $150 for a service call and labor. If the RT sensor itself requires replacement, parts and labor combined typically fall in the range of $100 to $250. Control board replacement, if ever needed, would be at the higher end of the cost spectrum.
How do I fix the RT sensor failure error on my LG refrigerator?
Start by inspecting the wiring and connectors running to the RT sensor for any visible damage, pinching, or looseness. Reseat any connectors that appear loose and look for corroded terminals. If the wiring is intact, the sensor element itself may need to be tested and replaced. A qualified technician can confirm the fault with electrical testing of the circuit.
Is it safe to keep using my LG refrigerator while the RT sensor failure code is showing?
The refrigerator may continue operating in some capacity, but the control board cannot accurately use ambient temperature data to regulate cooling cycles without a functioning RT sensor. This can affect efficiency and cooling performance. It is best to have the fault diagnosed and repaired promptly to avoid potential food safety concerns from inconsistent temperatures.

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