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Error code reference

LG Refrigerator Error Code SS

Failure of Opti-Fresh Sensor

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What the SS error code actually means

Your LG refrigerator is displaying the SS code because it cannot read the temperature sensor inside the Opti-Fresh chill compartment, usually a special drawer for meats and cheeses. This typically means a wire connected to that sensor has been damaged or has a short. The chill compartment may not maintain the correct temperature until the issue is repaired.

Diagnostic procedure

The full SS procedure

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1
First diagnostic step
Inspect connecting wires on the sensor.
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Most common causes of SS

Ranked by how often they cause this code
  1. 1Damaged or cut sensor wiring
  2. 2Short circuit in sensor wires
  3. 3Loose or corroded connector
  4. 4Failed Opti-Fresh sensor

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Questions people ask about SS

What does SS mean on a LG refrigerator?
The SS error code on an LG refrigerator indicates a failure in the Opti-Fresh sensor located in the chill compartment. The code is triggered when the control board detects either a cut wire or a short circuit in the sensor circuit. This prevents the refrigerator from accurately monitoring the temperature in the Opti-Fresh zone.
Will resetting my LG refrigerator clear the SS error code?
A reset may temporarily clear the SS code from the display, but it will return if the underlying wiring or sensor fault has not been repaired. The control board will continue to detect the open or short circuit condition each time it checks the Opti-Fresh sensor. A permanent fix requires inspecting and correcting the wiring or replacing the sensor.
How much does it cost to repair the SS error code on an LG refrigerator?
Repair costs depend on whether the issue is a simple wiring fix or requires a replacement sensor. A wiring repair or connector fix by a technician typically falls in the range of $75 to $200 in labor. If the Opti-Fresh sensor itself needs replacement, parts and labor combined could range from $150 to $350 depending on the specific model and service rates in your area.
How do I fix the SS error code on my LG refrigerator?
Start by inspecting the wiring connected to the Opti-Fresh sensor for any visible damage, cuts, or pinching. Check that the wire connectors are fully seated and free of corrosion. If the wiring appears intact, use a multimeter to test the sensor's resistance and the connector terminals. A faulty wire harness or sensor will need to be replaced to clear the error.
Is it safe to keep using my LG refrigerator with the SS error code?
The refrigerator's main compartments will generally continue to operate, but the Opti-Fresh chill zone may not maintain accurate temperatures while the SS code is active. Foods stored in the chill compartment could be held at incorrect temperatures, which is a concern for perishable items like raw meat or dairy. It is best to relocate sensitive items and address the fault promptly.

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