mypros+
Error code reference

LG Refrigerator Error Code UART COMMUNICATION ERROR

Communication error with PLC modem or PLC modem not connected; note that appliances without PLC modem may…

Communication error with PLC modem or PLC modem not connected; note that appliances without PLC modem may display this error and it is not a defect.

First step from the service manual

Verify PLC modem connection; if appliance does not use PLC modem, error can be disregarded.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for UART COMMUNICATION ERROR.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What UART COMMUNICATION ERROR means on a LG refrigerator

The UART COMMUNICATION ERROR on an LG refrigerator indicates a failure in the serial communication link between the main control board and the PLC (Power Line Communication) modem. UART stands for Universal Asynchronous Receiver-Transmitter, a hardware communication protocol used to exchange data between internal components. The PLC modem, when present, enables the refrigerator to communicate over the home's power line network, often supporting smart home integration or diagnostic telemetry. When the control board attempts to establish this communication and receives no valid response, the UART error is triggered.

The most important context for this code is that not all LG refrigerator models are equipped with a PLC modem. On units that do not include this component, the error may appear without indicating any actual fault or functional problem with the refrigerator. In those cases, the error can be safely disregarded, as the control board may simply be polling for a modem that was never installed. No cooling, compressor, or safety functions are typically compromised by this error alone.

On models that do include a PLC modem, the error points to a loose or disconnected harness connector at the modem, a damaged communication cable, or a failed modem module itself. The diagnostic process begins with physically verifying that the PLC modem is properly seated and connected to the main board. If connections are secure and the error persists, the modem itself may need to be tested or replaced.

Source: manufacturer service documentation.

Common causes of UART COMMUNICATION ERROR

  1. 01

    PLC modem not present on this model

    Wiring / connection

    Many LG refrigerator models do not include a PLC modem, but the control board still checks for one. If your unit is not equipped with a PLC modem, this error is not a defect and requires no repair.

  2. 02

    Loose or disconnected PLC modem harness

    Wiring / connection

    The wiring connector between the PLC modem and the main control board may have come loose or been inadvertently disconnected during service. Inspecting and reseating the connector is the first physical check to perform.

  3. 03

    Damaged communication wiring

    Part replacement

    The cable or harness running to the PLC modem may have sustained physical damage, pinching, or corrosion, interrupting the UART signal. Visually inspect the wiring for any signs of wear or damage along its full length.

  4. 04

    Failed PLC modem module

    Part replacement

    If connections are confirmed secure and the error persists on a model equipped with a PLC modem, the modem module itself may have failed internally. Replacing the modem is typically required to resolve the error in this scenario.

  5. 05

    Main control board communication port fault

    Part replacement

    In rare cases, the UART port on the main control board may be damaged, preventing it from communicating with the modem even when the modem and wiring are intact. This is typically diagnosed after ruling out all other causes.

See the test procedure for each cause

Frequently asked questions about UART COMMUNICATION ERROR

What does UART COMMUNICATION ERROR mean on a LG refrigerator?
This error indicates the refrigerator's control board cannot communicate with the PLC modem, a component used for power line networking or smart home connectivity. The UART protocol is the serial communication method used between these components. Importantly, if your LG refrigerator model does not include a PLC modem, this error is not a defect and the refrigerator is operating normally. No cooling or food safety functions are affected by this code alone.
How do I fix the UART COMMUNICATION ERROR on my LG refrigerator?
Start by determining whether your specific LG refrigerator model is equipped with a PLC modem. If it is not, no repair is needed and the error can be disregarded. If your model does include a PLC modem, check that its wiring harness is securely connected to both the modem and the main control board. If connections are intact and the error continues, the modem module itself may need to be replaced.
Is my refrigerator safe to use while the UART COMMUNICATION ERROR is displayed?
Yes, this error relates only to the communication link with the PLC modem and does not affect the core functions of the refrigerator, including the compressor, cooling system, or temperature regulation. Your food should remain safe as long as temperatures are being maintained normally. You can continue using the refrigerator while investigating the cause of the error.
Will resetting my LG refrigerator clear the UART COMMUNICATION ERROR?
A power reset may temporarily clear the error display, but if the underlying cause is a disconnected or faulty PLC modem on a model that requires one, the error will return once the control board re-runs its communication checks. On models without a PLC modem, the error may reappear after a reset as well, since the board continues to poll for the absent component. A reset alone is not a fix for an actual modem connection or hardware issue.
How much does it cost to repair a UART COMMUNICATION ERROR on an LG refrigerator?
If the error is simply due to the model not having a PLC modem, the cost is nothing since no repair is required. If a loose harness connection is the cause, a service call to diagnose and reseat the connector might range from around 75 to 150 dollars depending on your area. If the PLC modem module itself needs to be replaced, parts and labor combined could range from approximately 150 to 350 dollars. Replacing the main control board, in the uncommon event it is at fault, typically costs more.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass