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Error code reference

LG Refrigerator Error Code UU/UU

Over-cooling and weak-cooling in upper and lower part at the same time; insufficient cooling in upper and…

Over-cooling and weak-cooling in upper and lower part at the same time; insufficient cooling in upper and lower part; operation malfunction and OLP activated.

First step from the service manual

Check switch valve terminal location; check for capillary tube welding clog; check for improper coolant valve operation.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
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What UU/UU means on a LG refrigerator

The UU/UU error code on an LG refrigerator signals a simultaneous cooling failure in both the upper and lower compartments. Unlike single-zone faults, this code indicates the entire refrigeration circuit is compromised, producing a condition where both sections are experiencing either over-cooling or insufficient cooling at the same time. This dual-zone failure pattern points toward a central component in the sealed system or control circuit rather than an isolated evaporator or sensor issue. The overload protector (OLP) activation noted in this fault confirms the compressor or a related electrical component has tripped a safety device, cutting operation before damage can occur.

The switch valve, often a dual-function solenoid valve used in LG's linear or dual-evaporator systems, controls refrigerant flow direction between the fresh food and freezer circuits. If this valve fails to shift position correctly, refrigerant distribution becomes unbalanced across both zones simultaneously. A welding clog in the capillary tube is another high-probability cause: capillary tubes meter refrigerant flow, and any blockage from contamination or a manufacturing defect in a brazed joint will restrict or stop refrigerant movement entirely, starving both compartments. Improper coolant valve operation, whether from an electrical fault, a failed coil, or a stuck mechanical spool, produces the same full-system symptom pattern.

Diagnostic work should begin at the switch valve terminals, confirming correct voltage is being delivered and that the valve coil resistance is within specification. From there, a pressure test or temperature monitoring across the capillary tube inlet and outlet can reveal a restriction. If the OLP has tripped, identifying why the compressor overloaded, whether from refrigerant overcharge, a locked rotor, or high discharge pressure caused by a blockage, is essential before resetting or replacing any components.

Source: manufacturer service documentation.

Common causes of UU/UU

  1. 01

    Improper switch valve operation

    Part replacement

    The switch valve controls refrigerant distribution between both compartments. If the valve coil fails, the spool sticks, or terminal connections are loose, refrigerant flow to both zones is disrupted simultaneously.

  2. 02

    Capillary tube welding clog

    Part replacement

    A blockage at or near the brazed joint of a capillary tube restricts refrigerant flow through the entire circuit. This can result from contamination, moisture, or a defective weld introduced during manufacturing or a prior repair.

  3. 03

    OLP (overload protector) activation

    Wiring / connection

    The overload protector trips when the compressor draws excessive current, shutting down the sealed system. This is a symptom of an underlying issue such as a refrigerant restriction, locked rotor, or excessive discharge pressure rather than a standalone failure.

  4. 04

    Refrigerant restriction or loss

    Part replacement

    Low refrigerant charge or a blockage in the sealed system reduces cooling capacity across both zones at the same time. Pressure testing the system is required to confirm this condition.

  5. 05

    Switch valve terminal connection fault

    Wiring / connection

    Loose, corroded, or improperly seated terminals at the switch valve can prevent the valve from receiving the correct signal to operate, mimicking a failed valve without requiring part replacement if connections are restored.

See the test procedure for each cause

Frequently asked questions about UU/UU

What does UU/UU mean on a LG refrigerator?
The UU/UU code indicates simultaneous over-cooling or insufficient cooling in both the upper and lower compartments of the refrigerator. It also signals that the overload protector (OLP) has activated, shutting down compressor operation as a safety measure. The fault points to a problem in the sealed refrigerant system, specifically the switch valve, capillary tube, or coolant valve. Both zones being affected at once means the issue is in a shared part of the refrigerant circuit.
Can I fix a UU/UU error on my LG refrigerator myself?
Some basic checks, like inspecting the switch valve terminal connections for looseness or corrosion, can be done without specialized tools. However, diagnosing a capillary tube clog or a failed switch valve requires pressure testing equipment and refrigerant handling certification. Most repairs that clear this code involve sealed system work and should be performed by a qualified technician. Attempting to open the sealed system without proper training can be dangerous and may void any remaining warranty.
Is a UU/UU error on an LG refrigerator a safety concern?
The UU/UU code itself is not an immediate safety emergency for people in the home, but it does mean your food is at risk since neither compartment is cooling properly. The OLP activation is a safety mechanism protecting the compressor from damage due to overcurrent or overheating. You should remove perishable food from the refrigerator until the fault is resolved. Do not repeatedly reset the unit and allow it to run if the OLP keeps tripping, as this can cause compressor damage.
Will resetting my LG refrigerator clear the UU/UU error?
A power reset may temporarily clear the displayed code, but it will not resolve the underlying cause of the fault. If the capillary tube is clogged, the switch valve is faulty, or the OLP is tripping due to a compressor issue, the error will return once the refrigerator attempts to run through a cooling cycle. Resetting repeatedly without diagnosing the root cause risks further damage to the compressor. A proper diagnosis of the sealed system is required for a lasting repair.
How much does it cost to repair a UU/UU error on an LG refrigerator?
Repair costs for a UU/UU fault vary widely depending on what component has failed. A switch valve replacement, including parts and labor, typically falls in the range of $150 to $350. Sealed system repairs involving capillary tube blockages or refrigerant recharge can range from $200 to $600 or more depending on the extent of the work. If the compressor itself has been damaged due to OLP cycling, replacement costs can reach $400 to $800 or higher. Getting a diagnostic assessment before committing to repairs is recommended.

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