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Error code reference

LG Washer Error Code 11C

Water level sensor error (Upper washer)

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What the 11C error code actually means

Your LG washer is having trouble reading the water level inside the upper drum. The sensor that tracks how full the machine is either isn't getting a clear signal or may be faulty. The washer stopped to avoid overfilling or running without enough water.

Diagnostic procedure

The full 11C procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if the hose where the water level sensor is located is damaged, clogged, or folded.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 11C

Ranked by how often they cause this code
  1. 1Kinked or blocked pressure sensing hose
  2. 2Damaged pressure sensing hose
  3. 3Failed water level sensor
  4. 4Loose or corroded wiring connections
  5. 5Control board fault

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Questions people ask about 11C

What does 11C mean on a LG washer?
The 11C code on an LG washer indicates a water level sensor error in the upper washer unit. The machine's control board is not receiving a valid signal from the sensor that monitors water level in the upper drum. This causes the washer to stop the cycle to prevent overfilling or running without adequate water. The fault shares the same underlying causes as the 1C code but applies specifically to the upper drum on LG twin-wash or combo units.
Is it safe to use my LG washer when it shows the 11C error?
It is not recommended to continue using the washer while this error is active. The 11C code means the machine cannot accurately monitor the water level in the upper drum, which could lead to overfilling or running a cycle without enough water. Both situations can cause additional damage to the machine or result in a water leak. Resolve the fault before resuming normal use.
How much does it cost to repair the 11C error on an LG washer?
Repair costs vary depending on which component has failed. If only the pressure sensing hose needs replacement, parts are typically inexpensive, generally in the range of $5 to $25. A replacement water level sensor usually costs between $20 and $60 for the part. If professional labor is needed, expect to add $80 to $150 or more depending on your location and the technician's rates. A control board replacement is the most expensive possible outcome and can run $150 to $350 or higher for parts alone.
How do I fix the 11C error on my LG washer?
Start by locating the pressure sensing hose connected to the water level sensor on the upper washer unit and check it for kinks, folds, or clogs. Straighten or clear the hose if needed. If the hose is cracked or damaged, it will need to be replaced. If the hose is intact, inspect the wiring connectors at the sensor and reseat any loose connections. If these steps do not resolve the error, the water level sensor itself may need to be replaced.
Will resetting my LG washer clear the 11C error?
A reset may temporarily clear the error code from the display, but if the underlying cause such as a damaged hose, faulty sensor, or loose wiring is not addressed, the 11C code will return. Unplug the washer for a few minutes to reset the control board, then run a test cycle. If the code comes back, proceed with diagnosing the pressure hose, sensor, and wiring.

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