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Error code reference

LG Washer Error Code 13C

Washing motor error and hall sensor error (Upper washer)

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What the 13C error code actually means

Your LG washer's upper drum motor is having trouble communicating with the machine's control system, so the washer stopped the cycle to protect itself. This can happen because of a loose wire connection, a faulty motor, or a small sensor inside the motor that has failed. A technician will need to inspect the motor and its wiring to determine exactly what needs to be repaired or replaced.

Diagnostic procedure

The full 13C procedure

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1
First diagnostic step
Check motor connector terminal connections and contacts.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 13C

Ranked by how often they cause this code
  1. 1Loose or corroded motor connector terminals
  2. 2Failed hall sensor
  3. 3Damaged or open motor winding
  4. 4Wiring harness damage between motor and control board
  5. 5Defective drive control board

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Questions people ask about 13C

What does 13C mean on a LG washer?
The 13C code on an LG washer signals a washing motor error and hall sensor fault in the upper washer unit. It is the upper-drum equivalent of the 3C error code. The fault means the control board cannot properly drive the upper motor or receive valid feedback from the motor's hall sensor. The washer stops the cycle automatically to prevent damage.
Is it safe to keep using my washer when the 13C code is displayed?
No, you should not continue running the washer while the 13C code is active. The upper drum motor is not operating correctly, and forcing the machine through cycles could worsen the fault or cause additional damage to the motor, wiring, or control board. Leave the washer unplugged until the issue is diagnosed and repaired.
How much does it cost to repair an LG washer 13C error?
Repair costs vary depending on the failed component. If the fix is simply reseating a loose connector, the cost may be limited to a service call fee, typically in the range of $75 to $150. Replacing a hall sensor or motor winding repair can add parts costs of roughly $50 to $150, while a full motor replacement or control board swap can bring total costs into the $200 to $450 range including labor.
Can I fix the 13C error myself?
The first diagnostic step, checking the motor connector terminals and contacts, is something a capable DIYer can attempt by unplugging the machine and inspecting the harness connection at the motor. If the connector looks secure and clean but the error returns, further diagnosis involving wiring continuity checks, hall sensor testing, and motor winding resistance measurements is typically better handled by a qualified technician.
Will resetting the washer clear the 13C error code?
A power reset may temporarily clear the display, but the 13C code will return as soon as the washer attempts to run the upper motor and the underlying fault is still present. Resetting alone does not fix connector problems, sensor failures, or motor faults. A proper repair addressing the root cause is needed to eliminate the error permanently.

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