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Error code reference

LG Washer Error Code 14C

Water supply error (Upper washer)

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What the 14C error code actually means

The 14C code means your LG washer's upper drum is not getting the water it needs to run a cycle. This is usually caused by a problem with the water inlet valve, a loose wire connection, or frozen pipes in cold weather. Until the issue is fixed, the upper washer will not be able to operate.

Diagnostic procedure

The full 14C procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if the water supply valve has a wire disconnected, replace if faulty. Check whether no water is supplied because of freezing in the winter season.
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Most common causes of 14C

Ranked by how often they cause this code
  1. 1Disconnected or damaged wiring at the water supply valve
  2. 2Faulty water supply valve
  3. 3Frozen water supply line or valve
  4. 4Faulty main printed board (PB)

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Questions people ask about 14C

What does 14C mean on a LG washer?
The 14C code on an LG washer signals a water supply error for the upper washer unit. It means the control system has detected that water is not being delivered to the upper drum as expected. The most common causes are a disconnected wire at the water inlet valve, a failed inlet valve, freezing in cold conditions, or a fault in the main control board.
Will resetting the washer clear the 14C error?
A reset may temporarily clear the 14C code from the display, but it will return as soon as you run a cycle if the underlying problem is not resolved. The fault condition, whether a disconnected wire, failed valve, or frozen line, must be corrected before the error will stay cleared permanently.
How much does it cost to repair a 14C error on an LG washer?
Repair costs vary depending on the cause. If the issue is simply a loose wire connection, you may have no parts cost at all. Replacing a water supply valve typically costs between $25 and $80 for the part, with additional labor costs if a technician is involved. A main control board replacement is more expensive, generally ranging from $150 to $350 or more for parts and labor combined.
Can I fix the 14C error myself?
Some causes of the 14C error are DIY-friendly. You can check for a disconnected or loose wiring connector at the upper water supply valve and reseat it without any special tools. If the issue is frozen supply lines in winter, allowing the lines to thaw may resolve the error. Replacing the water supply valve or main control board requires more technical skill and comfort working with appliance components.
Is it safe to continue using my LG washer when the 14C code is showing?
Running the upper washer while the 14C code is active is not recommended. The upper drum is not receiving water, so any cycle attempted will not complete properly and could potentially stress related components. You should diagnose and repair the fault before resuming normal use of the upper unit.

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