mypros+
Error code reference

LG Washer Error Code 19C2

Power error (Upper washer)

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 19C2 error code actually means

The 19C2 error means your LG washer's upper unit is not receiving proper power. This usually happens because the power connection between the upper and lower washer units is loose, unplugged, or not getting the right voltage. Checking that the connecting plug is firmly seated and that your outlet is providing correct power is the first step toward fixing it.

Diagnostic procedure

The full 19C2 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check whether a plug receptacle is used and verify voltage levels.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 19C2 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 19C2

Ranked by how often they cause this code
  1. 1Missing or disconnected plug receptacle
  2. 2Incorrect or insufficient voltage at the receptacle
  3. 3Damaged or corroded receptacle and connector terminals
  4. 4Wiring harness fault between receptacle and upper washer control board
  5. 5Failed upper washer control board

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 19C2

What does 19C2 mean on a LG washer?
The 19C2 code on an LG washer indicates a power error affecting the upper washer unit. It signals that the upper unit is not receiving proper power, which is most often traced to the plug receptacle connection between the upper and lower units. Voltage levels at the receptacle and the physical condition of the connection should be inspected first.
Is it safe to keep using my LG washer when the 19C2 error is showing?
When the 19C2 error is active, the upper washer unit is not functioning correctly due to a power fault. Continuing to use the appliance without addressing the issue is not recommended, as an underlying wiring or connection problem could pose an electrical risk. It is best to stop using the upper unit and diagnose the power issue before running additional cycles.
How much does it cost to repair the 19C2 error on a LG washer?
Repair costs vary depending on the cause. If the fix is simply reseating the plug receptacle, there is no parts cost involved. Replacement wiring harnesses or receptacle components can range from around $20 to $80 in parts. A control board replacement is the most expensive possibility, with parts typically ranging from $100 to $300 or more, plus labor if a technician is involved.
How do I fix the 19C2 error on my LG washer?
Start by confirming that the plug receptacle connecting the upper washer is fully and securely plugged in. Next, use a multimeter to verify that the voltage at the receptacle is correct. If the connection and voltage are both good, inspect the wiring harness and terminals for damage or corrosion. If internal components like the harness or control board are faulty, those parts will need to be repaired or replaced.
Will resetting my LG washer clear the 19C2 error?
A basic reset may temporarily clear the error code display, but if the underlying power issue is not resolved, the 19C2 code will return once the machine attempts to operate the upper washer again. Resetting should only be used after the root cause, such as a loose receptacle or incorrect voltage, has been identified and corrected.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass