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Error code reference

LG Washer Error Code 1AC

Communication error (Upper washer)

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What the 1AC error code actually means

Your LG washer is showing a communication error, meaning the two internal control boards are not able to send signals to each other. This is often caused by a loose wire connection between the boards. The washer will not operate normally until the connection issue is found and fixed.

Diagnostic procedure

The full 1AC procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check connector connections between sub and main PBs.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 1AC

Ranked by how often they cause this code
  1. 1Loose or disconnected connector between boards
  2. 2Corroded connector pins
  3. 3Damaged wiring harness
  4. 4Failed sub printed board
  5. 5Failed main printed board

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Questions people ask about 1AC

What does 1AC mean on a LG washer?
The 1AC code indicates a communication error between the sub printed board and the main printed board in the upper washer unit. The main board is not detecting the expected signals from the sub board, which causes the machine to stop operating. This fault is specific to LG twin or combo washer configurations where an upper washer unit is present.
Will resetting the washer clear the 1AC error code?
A power reset may temporarily clear the code, but it will return if the underlying communication problem is not resolved. The boards must be able to exchange signals consistently for the error to stay cleared. Address the root cause, such as a loose connector or faulty board, before expecting the code to remain gone.
How much does it cost to repair a 1AC error on a LG washer?
Repair costs vary depending on what is causing the fault. If the fix is simply reseating a connector, the cost may only involve a service call fee, typically in the range of $75 to $150. If a wiring harness or one of the printed boards needs replacement, total repair costs including parts and labor can range from $150 to $400 or more depending on the specific board required and local labor rates.
Can I fix the 1AC error myself, or do I need a technician?
If the cause is a loose connector, a knowledgeable DIYer can often reseat the connections between the sub and main boards without special tools. However, if the wiring harness is damaged or one of the boards has failed, the repair becomes more complex and a technician may be needed to safely diagnose and replace the correct component.
Is it safe to continue using my LG washer while the 1AC code is displayed?
It is not recommended to continue using the washer while the 1AC code is active. The communication failure between the boards means the machine cannot properly coordinate its functions, which could lead to incorrect cycle behavior or additional component damage. Resolving the fault before running laundry cycles is the safer approach.

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