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Error code reference

LG Washer Error Code 1AC4

Communication error (Upper washer)

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What the 1AC4 error code actually means

Your LG washer is showing an error because the built-in WiFi module and the main control board have stopped communicating with each other. This is usually caused by a loose wire connection rather than a major component failure. Your washer may still run basic cycles, but smart features or remote controls through the app may not work until the issue is resolved.

Diagnostic procedure

The full 1AC4 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check connector connections between WIFI Module and main PB.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 1AC4

Ranked by how often they cause this code
  1. 1Loose or disconnected connector
  2. 2Corroded or damaged connector terminals
  3. 3Failed WiFi module
  4. 4Chafed or pinched wiring harness
  5. 5Faulty main printed board

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Questions people ask about 1AC4

What does 1AC4 mean on a LG washer?
The 1AC4 code means the main control board (main PB) is not receiving communication signals from the WiFi module on the upper washer unit. This is classified as a communication error and typically points to a wiring or connector issue between these two components. The fault can also be caused by a defective WiFi module or, less commonly, a problem with the main PB itself.
Is it safe to keep using my LG washer while the 1AC4 code is active?
The 1AC4 code relates to the WiFi communication circuit rather than core wash system components like the motor, pump, or water valves. Basic washing functions may continue to operate normally. However, you should confirm the machine is completing full cycles correctly before relying on it for regular use, and address the fault to prevent potential secondary issues.
How much does it cost to repair the 1AC4 error on an LG washer?
If the fix is simply reseating a loose connector, there may be no parts cost involved, though a service call to diagnose the issue typically runs between $75 and $150. If the WiFi module needs replacement, parts and labor combined can range from $150 to $350 depending on the specific model and labor rates in your area. Main board replacement, if required, is generally the most expensive repair at $250 to $500 or more.
Can I fix the 1AC4 error myself on my LG washer?
In many cases, yes. The first step is to check the wiring connector between the WiFi module and the main PB for loose, corroded, or damaged pins. Disconnecting and firmly reseating the connector often resolves the issue. If the connector is secure and the error persists, the repair moves into component replacement territory, which may require a technician.
Will resetting my LG washer clear the 1AC4 error code?
A power reset may temporarily clear the code if the communication failure was caused by a momentary glitch, but the error will return if the underlying connector or component fault is not corrected. To permanently resolve it, the physical connection between the WiFi module and the main PB needs to be inspected and repaired or the faulty component replaced.

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