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Error code reference

LG Washer Error Code 3C

Motor driving error and hall sensor error

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What the 3C error code actually means

Your LG washer is showing a 3C error because it has detected a problem with the motor that spins the drum, and it cannot operate safely until the issue is resolved. This could be something as simple as a loose wire connection or as involved as a damaged motor component. A technician will need to inspect the wiring connections and motor to determine the exact cause.

Diagnostic procedure

The full 3C procedure

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1
First diagnostic step
Check if the PCB connector terminal is connected and the motor spinnet is engaged.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 3C

Ranked by how often they cause this code
  1. 1Disconnected PCB or motor connector
  2. 2Hall sensor terminal not connected
  3. 3Motor spinnet not engaged
  4. 4Foreign material in the motor or motor overload
  5. 5Damaged motor coil or DD motor fault

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Questions people ask about 3C

What does 3C mean on a LG washer?
The 3C code on an LG washer indicates a motor driving error or hall sensor error. It means the control board is unable to properly communicate with or control the direct drive motor. Causes range from loose electrical connectors to internal motor damage. The first step is to check whether the PCB connector terminal is connected and the motor spinnet is properly engaged.
Is it safe to keep using my LG washer when the 3C error appears?
No, you should not continue running the washer while the 3C error is active. This code indicates the motor drive system is not functioning correctly, and operating the machine in this condition could worsen the underlying fault or create a safety hazard. Power the unit off and diagnose the issue before attempting another wash cycle.
How much does it cost to repair a 3C error on an LG washer?
Repair costs vary widely depending on the cause. If only a connector needs to be reseated, costs may be limited to a service call fee, typically in the range of $75 to $150. If the DD motor or IPM needs to be replaced, total repair costs including parts and labor can range from $200 to $450 or more depending on the model and service provider.
Can I fix the 3C error on my LG washer myself?
Some causes of the 3C error are DIY-friendly, such as reseating a loose connector at the PCB, motor, or hall sensor terminal. If the issue involves a damaged motor coil, a faulty IPM, or a failed DD motor, those repairs are more complex and typically require a trained technician. Always disconnect power before inspecting any internal wiring or components.
Will resetting my LG washer clear the 3C error code?
A power reset by unplugging the washer for a few minutes may temporarily clear the 3C code, but the error will return if the underlying cause is not addressed. If the code comes back after a reset, a physical inspection of the motor connections, hall sensor terminal, and motor components is necessary to find and fix the root cause.

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