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Error code reference

LG Washer Error Code 9C2

Power error

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What the 9C2 error code actually means

Your LG washer is reporting a problem with the electrical power it is receiving. This is often caused by using an extension cord or plug adapter between the washer and the wall outlet, which can cause brief voltage drops. If the power supply checks out fine, the washer's main control board may be at fault.

Diagnostic procedure

The full 9C2 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check whether a plug receptacle is used and verify voltage levels.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 9C2

Ranked by how often they cause this code
  1. 1Extension cord or plug receptacle in use
  2. 2Low or unstable supply voltage
  3. 3Loose or degraded outlet connection
  4. 4Faulty main power board (main PB)

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Questions people ask about 9C2

What does 9C2 mean on a LG washer?
The 9C2 code on an LG washer indicates a power supply error. The washer has detected an abnormal or insufficient voltage level at its power input. This is commonly caused by using an extension cord or plug receptacle, which can introduce enough resistance to cause voltage drops of up to 10 volts. In some cases, a faulty main power board is responsible.
Will resetting my LG washer clear the 9C2 error?
A reset may temporarily clear the 9C2 code, but if the underlying cause is not addressed, the error will return. To reset, unplug the washer for about 30 seconds and plug it back in. If the fault reappears during the next cycle, the root cause, such as an extension cord, unstable voltage, or a faulty main PB, must be corrected.
How much does it cost to repair a 9C2 error on an LG washer?
If the fix is as simple as removing an extension cord or replacing a faulty wall outlet, costs are minimal, typically in the range of $10 to $50 for an outlet replacement. If the main power board is faulty and needs replacement, parts and labor combined can range from $150 to $400 depending on the specific model and service rates in your area.
How do I fix the 9C2 error on my LG washer?
Start by ensuring the washer is plugged directly into a dedicated wall outlet with no extension cords or plug adapters in the circuit. Check that the outlet voltage is stable and within the required range for your appliance. If direct connection does not resolve the issue, have the outlet and household wiring inspected, and if those check out, the main power board may need to be tested and replaced.
Is it safe to use my LG washer when it shows a 9C2 error?
Running the washer while it is experiencing power supply issues is not recommended. Repeated voltage drops can stress internal components and potentially cause additional damage to the main power board or other electronics. Resolve the power supply issue before resuming normal use.

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