mypros+
Error code reference

LG Washer Error Code AE

Communication error

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the AE error code actually means

Your LG washer has detected that two of its internal control boards have stopped talking to each other, and the machine cannot safely continue running without that communication. This is often caused by a loose wire connection between the two boards rather than a failed part. A technician will need to inspect the wiring and control boards to pinpoint and fix the problem.

Diagnostic procedure

The full AE procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the wire connections and terminal contacts between the sub and main PBAs.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock AE procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of AE

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring harness connectors
  2. 2Corroded or damaged terminal contacts
  3. 3Damaged wiring harness
  4. 4Sub PBA failure
  5. 5Main PBA failure

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about AE

What does AE mean on a LG washer?
The AE code on an LG washer signals a communication error between the main PBA and the sub PBA, the two primary control boards in the machine. The washer cannot detect the signals being exchanged between these boards, so it shuts down to avoid unsafe operation. The cause can be a loose connector, damaged wiring, or a fault in one of the two boards. Checking the wiring connections between the boards is the recommended first step.
Is it safe to use my LG washer when it shows the AE error?
No, you should not continue using the washer while the AE code is active. The error means the control boards cannot communicate, so the machine cannot reliably manage its own functions such as the door lock, water fill, and motor. Running the washer in this state could lead to unpredictable behavior or water-related issues. Resolve the fault before resuming use.
How much does it cost to repair an AE error on an LG washer?
Repair costs vary depending on what is causing the fault. If the issue is simply a loose connector, a service call may only cost the diagnostic fee, typically in the range of $75 to $150. A wiring harness replacement generally adds $50 to $150 in parts. Replacing a sub or main PBA can bring the total repair cost to anywhere from $200 to $500 or more, depending on the specific board and labor rates in your area.
Can I fix the AE error code myself?
A knowledgeable DIYer can attempt the initial diagnostic step, which involves inspecting and reseating the wiring connectors between the sub and main PBAs. If the connectors look secure and the error persists, diagnosing a broken wire harness or a failed board requires multimeter testing and familiarity with appliance wiring. Board replacement is straightforward mechanically, but identifying which board is faulty without the right tools can be difficult. If you are not comfortable working with appliance electronics, a technician is recommended.
Will resetting my LG washer clear the AE error code?
A power reset by unplugging the washer for a few minutes may temporarily clear the display, but the AE error will return if the underlying wiring or board fault is still present. A reset does not repair a loose connector, a broken wire, or a failed PBA. The code should be treated as a persistent fault until the root cause is diagnosed and corrected.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass