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Error code reference

LG Washer Error Code C5

Water supply check

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What the C5 error code actually means

The C5 code means your LG washer has detected water that is too hot, or the hot and cold hoses may be connected to the wrong inlets on the back of the machine. This can happen if the hoses were accidentally swapped during installation or after moving the washer. The machine stops itself to prevent damage to delicate fabrics or internal parts.

Diagnostic procedure

The full C5 procedure

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1
First diagnostic step
Check if cold and warm water supply hoses are correctly connected.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of C5

Ranked by how often they cause this code
  1. 1Swapped hot and cold water supply hoses
  2. 2Hot water entering during a delicate or dry cycle
  3. 3Faulty water inlet valve
  4. 4Defective water temperature sensor or thermistor
  5. 5Dry valve malfunction during dry cycle

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Questions people ask about C5

What does C5 mean on a LG washer?
C5 on an LG washer signals a water supply or temperature problem. It activates when the cold and warm water supply hoses are connected incorrectly, when water temperature exceeds 60 degrees Celsius during a dry cycle via the dry valve, or when water temperature exceeds 60 degrees Celsius during the Wool or Lingerie wash courses. The machine stops operation to protect fabrics and internal components.
Is it safe to keep using my LG washer when it shows a C5 error?
It is not recommended to continue running the washer while C5 is active. Water temperatures above 60 degrees Celsius during delicate cycles can damage sensitive fabrics like wool or lingerie. Additionally, allowing the underlying cause to persist, such as a leaking inlet valve, can lead to further component wear. Address the error before resuming normal use.
How much does it cost to repair an LG washer with a C5 error?
If the fix is simply correcting a swapped hose connection, there is no parts cost involved. If a water inlet valve needs replacement, parts and labor typically range from $80 to $200 depending on the specific model and local labor rates. A faulty temperature sensor is generally a lower-cost repair, with parts and labor often falling in the $75 to $150 range.
How do I fix the C5 error on my LG washer?
Start by turning off the water supply and checking that the hot and cold hoses are connected to the correct inlet ports on the back of the washer. If the hoses are correctly installed, inspect the water inlet valve for debris or a stuck solenoid. You should also check whether the temperature sensor is reading accurately. If the valve or sensor is faulty, replacing the defective component is typically required to clear the error permanently.
Will resetting my LG washer clear the C5 error code?
A reset may temporarily clear the C5 display, but the error will return if the root cause has not been resolved. The most common fix that prevents the code from coming back is confirming the water supply hoses are correctly connected. If the hoses are fine, a failing inlet valve or temperature sensor must be repaired or replaced before the code stays clear.

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