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Error code reference

LG Washer Error Code dC4

Door error (Upper washer inner door open)

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What the dC4 error code actually means

The dC4 code means your LG washer has detected that the inner door on the upper wash compartment is not fully closed or latched. The washer will not run until it confirms that door is securely shut. Try pressing the inner door firmly until you hear it click, then press START/PAUSE to resume the cycle.

Diagnostic procedure

The full dC4 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check inner door in Upper washer. Close the door and press the START/PAUSE button.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of dC4

Ranked by how often they cause this code
  1. 1Inner door not fully closed
  2. 2Laundry or debris blocking the door
  3. 3Faulty door latch assembly
  4. 4Failed door sensor or switch
  5. 5Loose or damaged wiring to the door latch circuit

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Questions people ask about dC4

What does dC4 mean on a LG washer?
The dC4 code on an LG washer signals that the inner door of the upper washer compartment is detected as open or unlatched. The washer will not operate while this condition is present. It is a safety interlock that prevents the machine from running with an unsecured door. Closing the inner door firmly and pressing START/PAUSE is the first step to clear the error.
Is it safe to use my LG washer while the dC4 code is displayed?
No, the washer will not start or continue a cycle while the dC4 code is active. This is by design, as running a wash cycle with an unsecured inner door could allow water to escape the compartment. Resolve the door closure issue before attempting to operate the machine.
How much does it cost to repair a dC4 error on an LG washer?
If the fix is simply closing the door properly, there is no cost involved. If the door latch assembly or door sensor needs replacement, parts typically range from around $15 to $80 depending on the specific component, with additional labor costs if a technician is needed. Wiring repairs can vary depending on the extent of the damage found during inspection.
How do I fix the dC4 error on my LG washer?
Start by opening and firmly re-closing the upper washer inner door until you hear it click into the latch, then press START/PAUSE to restart the cycle. Check the door opening and gasket area for any clothing or debris that might be preventing full closure. If the error persists after the door is confirmed shut, inspect the door latch assembly and door sensor for damage or failure, as one of those components may need to be replaced.
Will resetting my LG washer clear the dC4 error code?
A basic reset will not permanently clear the dC4 code if the root cause has not been addressed. The code will return as soon as the washer checks the door status again. The error will only clear reliably once the inner door is properly closed and latched, or once a faulty door latch or sensor component has been repaired or replaced.

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