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Error code reference

LG Washer Error Code dEz

Door open error

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What the dEz error code actually means

Your LG washer is displaying dEz because it thinks the door is not fully closed or latched. Try closing the door firmly until you hear or feel it click into place, then restart the washer. If the message keeps coming back, something in the door latch or sensor may be faulty and will need to be inspected by a technician.

Diagnostic procedure

The full dEz procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Close and secure the door. If the message keeps appearing, unplug the power cord and call for service.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of dEz

Ranked by how often they cause this code
  1. 1Door not fully closed
  2. 2Debris or obstruction in the door latch
  3. 3Faulty door latch assembly
  4. 4Failed door switch
  5. 5Misaligned door or hinge

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Questions people ask about dEz

What does dEz mean on a LG washer?
The dEz code on an LG washer means the control system has detected that the door is not properly closed and secured. The washer uses a door latch and switch to confirm the door is locked before operating. Until the door is confirmed as secured, the washer will not run. This is a safety feature designed to prevent water leaks and injuries during the wash and spin cycles.
Will resetting my LG washer clear the dEz error code?
Unplugging the washer for a minute and plugging it back in can clear the error from the display, but it will return if the underlying door latch issue has not been resolved. If the door is not actually closing and latching correctly, the code will reappear as soon as you attempt to start a cycle. A reset is only a lasting fix if the original cause was a one-time event like a door that was simply not pushed shut all the way.
How much does it cost to repair a dEz error on an LG washer?
If the fix is simply closing the door properly, there is no cost involved. If the door latch or door switch assembly needs to be replaced, parts typically range from around $15 to $75 depending on the specific model, with professional labor adding $75 to $200 or more depending on your location and the service provider. Getting a diagnostic estimate from a licensed appliance technician before committing to a repair is a good practice.
How do I fix the dEz error on my LG washer?
Start by firmly closing the door until you hear it click, then try restarting the washer. Check the latch area for any debris or fabric that might be blocking full closure. If the error persists after the door is securely closed, unplug the washer and contact a qualified technician to inspect the door latch assembly and door switch.
Is it safe to use my LG washer when the dEz error appears?
No, you should not attempt to run a wash cycle while the dEz error is active. The code means the washer has determined the door is not secured, and running the machine with an unsecured door can result in water leaking out during the fill or wash phase and poses a risk of injury during the high-speed spin cycle. The washer is designed to prevent operation specifically to avoid these hazards.

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