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Error code reference
LG Washer Error Code E-31
Weight sensor open error
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What the E-31 error code actually means
Your LG washer has detected a problem with the part that weighs your laundry load. The sensor is either broken or not properly connected to the machine's control board. The washer has stopped normal operation until this issue is resolved.
Diagnostic procedure
The full E-31 procedure
Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.
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1
First diagnostic step
Check sensor part and connection of sensor housing and PCB's connector.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E-31
Ranked by how often they cause this code
- 1Loose or disconnected sensor connector
- 2Corroded or damaged connector pins
- 3Broken or pinched wiring harness
- 4Failed weight sensor
- 5Faulty main PCB
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Questions people ask about E-31
What does E-31 mean on a LG washer?
E-31 on an LG washer indicates a weight sensor open circuit error. The control board has detected that the sensor's signal output exceeded the expected HEX value of FF for more than 5 seconds. This means the machine cannot read the drum load correctly and has flagged a fault. The issue typically points to a disconnected connector, damaged wiring, or a failed weight sensor.
Is it safe to keep using my washer with an E-31 error?
It is not recommended to continue running the washer while the E-31 error is active. Without a functioning weight sensor, the machine cannot properly calibrate water fill levels or spin cycles, which could lead to poor wash results or mechanical stress on components. Resolving the fault before resuming normal use is the safer approach.
Will resetting my LG washer clear the E-31 error?
A reset may temporarily clear the E-31 code, but the error will return if the underlying fault is not corrected. To reset, unplug the washer for a few minutes and then plug it back in. If the sensor connection or component is still faulty, the HEX value will exceed FF again during the next cycle and the error will reappear.
Can I fix the E-31 error myself?
In many cases, yes. Start by unplugging the washer and inspecting the weight sensor connector at both the sensor housing and the main PCB for looseness, corrosion, or damage. If the connector is simply loose, reseating it may resolve the error. If the wiring or sensor itself has failed, those parts will need to be replaced, which may require more technical comfort with appliance repair.
How much does it cost to repair an E-31 error on an LG washer?
If the fix is simply reseating a loose connector, there may be no parts cost at all, only your time. If the weight sensor needs replacement, parts typically range from $20 to $60 depending on the model. If the wiring harness or main PCB is involved, repair costs can range from $80 to $250 or more including labor if a technician is needed.
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